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LindenX Payments

Jolie Lumiere
Virtual Clothing Designer
Join date: 23 Apr 2004
Posts: 311
07-12-2006 14:24
I know that it says a Paypal transfer can take 0 to 5 days to complete BUT every since I've been using it to cash out my $L it's only taken 0-2 days...now in the past month and a half it takes AT LEAST 4 days, sometimes up to 6 for the money to hit my Paypal account.... What happened?? Have you changed the way you do things on your end? Is there REALLY only one person handling this over there at LL?? HELP?!?
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Torley Linden
Enlightenment!
Join date: 15 Sep 2004
Posts: 16,530
07-13-2006 11:47
Specifically, Jolie, that's "5 business days", so it's Monday-Friday, Pacific time office hours. It doesn't include Saturday or Sunday. So "AT LEAST 4 days" would still be within that timeframe, as nice as it is to get things done earlier.

What I know from billing is we're getting more help--Jill Linden works intensely on doing these withdrawals, and Patsy Linden has been brought aboard recently to help too.

If you're sure something's gone over the time limit, please contact [email]billing@secondlife.com[/email] or contact Support for more help!
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