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Bugs vs Intent. Need clarification.

Jessica Elytis
Goddess
Join date: 7 Oct 2005
Posts: 1,783
07-20-2006 14:46
Thanks for the response. I feel better knowing things are being worked on.

I wish to outline a few things all in response to what Kelly has posted in other posts. If another Linden reads this first, could you please bring this to her attention when she is able. Not a hihg priority, but things here I think she should be aware of.

First;
The scripts. Not all were fixed in that late night fix. Several items both of mine and others I talk to are still broke (or at least functioning "wierd";). Unfortunately, I do not have enough LSL knowledge to even begin to say what script is the problem. Some items are NoTrans as well so can not be sent for review. Should such generalised Bug Reports still be sent? If so, what knoweldge would you suggest we send along? Please keep in mind that some of us are point and click and do not follow techese very well.

Second;
I am gathering that the problem with chat not staying in the chat window, and the search not staying in the last searched field is related to a bug termed "focus"? Taken from Kelly's resonse to this thread /139/17/122611/1.html

The problem here is that I assumed that this new way was the intent, not a bug. I believe a majority of persons thought so as well as none I talked to even mentioned a Bug Report, just that they wanted to strangle whoever designed it in such a way.

Also, since this is know and Kelly has "poked the person" responsible for this area, should we still report such? I do not want to overload the Bug Report system, but want you to have all the information you may need.

Third:
Is there any possibility that the Features list for new updates can be expanded upon? The current listing style is concise and informative, but caters to a more computer savey mentality. I hate to ask due to manhours invovled, but I feel a more layman worded essay would benifit everyone by letting the common person know what is expected in the changes.

Obviously, some things will have no layman translation. Deep coding for example might not be expected to have any noticable impact at all. (talking out my rear here. No idea if that's even something that exists lol). But if someone had said exactly what changes in the new UI's we were expected to have, then such a diference as we are seeing might have generated the thought to mention this as a bug before now.

I know the preview grid is for such, but a lot of us do not have the time to do such testing. I do not, due to RL work. I wish I did. Until that changes, however, I will work as I can. Be that in ideas and requests or bug reports from the main grid.

Perhaps a shorter way to ahve written all this would be to ask; What are your needs for us to help, and where should we, and where should we not?

~Jessy *Gone Bug Hunting*
_____________________
When your friend does somethign stupid:
From: Aldo Stern
Dude, you are a true and good friend, and I love you like the brother that my mom claims she never had, but you are in fact acting like a flaming douche on white toast with a side order of dickknob salsa..maybe you should reconsider this course of action and we go find something else to do.
Kelly Linden
Linden Developer
Join date: 29 Mar 2004
Posts: 896
07-20-2006 15:42
First: If any 'feature' makes you want to strangle 'whoever designed it that way', you have my permission to consider that a 'bug' from here on out. We may occasionally disagree, there may be a rare case where a few people find a new feature more annoying than the old behavior. However in most cases where suddenly some behavior that used to work is now not intuitive or does 'weird things' or is unpredictable or annoying, it is a bug. Report it as such. It would help if you didn't become offended if it turned out it wasn't a bug, but also reporting it as a bug lets us know you don't like it. :p

The script problem is acknowledged and being worked on, the fix may actually already be in testing. However it definitely was not part of last nights fixes. That was a different script related bug that instead of causing weird behavior was causing sim crashes and Bad Things.

We have in the past on occasion for some of our bigger features released more detailed, layman termed explanations of the new features. I don't think we are opposed to the concept, but as you say it takes a lot of man hours to do. And sometimes it still just takes logging in and playing with it to figure out what it really means. Our release notes are definitely a place we still need to improve, and readability for the less technically inclined is one area of that.

<And I'm a he, not a she. :)>
_____________________
- Kelly Linden