Ravenblue's client crashes, and she has told me enough that support wanted the logs of the crash.
How do we find where these logs are and where/whom do we send them to? We don't know exactly how reply to the support request, and we tried to backtrack it. Maybe help us re-connect with the support help person?
I'd imagine support wants her to cause a crash again and send those logs. Do we just use the default settings or is there log options that we turn on before hand?
thanks
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Support wants logs. What do we send? |
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Dzonatas Sol
Visual Learner
Join date: 16 Oct 2006
Posts: 507
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11-26-2006 05:31
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Torley Linden
Enlightenment!
Join date: 15 Sep 2004
Posts: 16,530
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11-28-2006 12:24
Hello Dzonatas!
Great question for a Knowledge Base article, as I've heard this come up a fair number of times. I'll have one put together and post back here when it's done.  _____________________
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Torley Linden
Enlightenment!
Join date: 15 Sep 2004
Posts: 16,530
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11-29-2006 14:12
[UPDATE] Here we are, hope this helps you!
Where do I find my Second Life diagnostic logs? http://secondlife.com/knowledgebase/article.php?id=318 _____________________
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