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Problems With the New Password-Reset System?

Kadre North
Registered User
Join date: 30 Apr 2006
Posts: 6
09-09-2006 07:38
I've run out of tries for confirming who my friends are in Second Life (to recover my password). I'm 90% certain that I was spelling all of their names correctly. I even IMed one from an alt to confirm that it was really him. Are there any known issues with that part of the new password-reset system?

And is there any way that I can get a few more tries? I'd move to confirming the sim of my home location.

Or am I stranded for the weekend?

Help much appreciated.
Pathfinder Linden
Administrator
Join date: 15 Mar 2005
Posts: 507
09-10-2006 11:34
The password reset system should be working fine, but there might be a problem with your specific account.

Please call support first thing Monday, and we can resolve this quickly over the phone.

http://secondlife.com/community/support.php
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