Kelly, since you're currently working the forum......
I've posted twice with questions related to PayPal transfers which remain unanswered for weeks.
I also have 2 calls to support where the que timed me out and forced to leave a message. The system promised that I would receive a callback, which never happened.
My questions are....
Will these posts eventually be answered or should I keep posting them until they are?
How deep (in weeks) is the backlog of calls from the voicemail system? Does it do any good to call again or will the backlog be addressed?
Seriously, inquiring minds would like to know....