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Making Abuse Reporting Less Painful

Travis Lambert
White dog, red collar
Join date: 3 Jun 2004
Posts: 2,819
06-22-2006 09:46
Question for you:

Its been somewhat of a struggle for me to get all our volunteers to file Abuse Reports on troublemakers. I'm trying to think of ways to make that less of a hassle, and more foolproof. Even for myself, sometimes its more difficult than you'd expect to stop what I'm doing, open up that AR window, and fill out the form when we're in the thick of things.

There isn't an LSL function for: llFileAbuseReport(string subject). However, we do have llEmail(). :D

I'd like to enhance my security system such that when the command is given to eject a griefer, a 'reason' can be given at the same time, and the abuse report can be filed automatically. Not to replace traditional abuse reporting, but as a method to close all the gaps.

A few questions:

-Can I submit an abuse report by emailing [email]abuse@lindenlab.com[/email], or some other email address?

-If I can, what is the minimum amount of information you need in order for the abuse report to be followed up? I would assume the griefer's name, and what happened is enough: but please clarify.

-If we cannot submit an abuse report via email, what is the reasoning behind why not?

Thanks in advance for your help! :)
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The Shelter

The Shelter is a non-profit recreation center for new residents, and supporters of new residents. Our goal is to provide a positive & supportive social environment for those looking for one in our overwhelming world.
Torley Linden
Enlightenment!
Join date: 15 Sep 2004
Posts: 16,530
06-23-2006 15:01
This is a wonderful question--especially because I now wonder why it wasn't asked before that I've heard. And even if it was, it prolly would have been asked by you.

I'll forward this to Liana; things like this are her domain of expertise. :)


P.S. Did I say yet this question is more than GOLDEN?
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