Paulie,
We asked people to wait until Monday because we wanted to put something in place which was a more secure way to validate accounts than the security question, which had possibly been compromised. Our web team is working right now on completing a web-based way for SL Residents to validate their accounts and reset their passwords on their own, this weekend. I hope to be able to announce it later this evening.
We have increased the phone staff significantly for Monday, so those who would prefer to speak with someone directly to reset their password, will be able to do so.
We asked people to wait until Monday because we wanted to put something in place which was a more secure way to validate accounts than the security question, which had possibly been compromised. Our web team is working right now on completing a web-based way for SL Residents to validate their accounts and reset their passwords on their own, this weekend. I hope to be able to announce it later this evening.
We have increased the phone staff significantly for Monday, so those who would prefer to speak with someone directly to reset their password, will be able to do so.
Why oh why isn't that in the blog? It is information everyone needs to know!
