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Silence is an answer?

Gigs Taggart
The Invisible Hand
Join date: 12 Feb 2006
Posts: 406
06-24-2006 11:31
Torley, you recall the classified auto-renew UI flaw I discovered.

I have filed a bug, emailed support, and emailed the concierge address, and emailed you the information you requested.

Even if your support is going to tell me "too bad, our bug cost you 5000L, we can't do anything about it", at least have the decency to reply!

Has you entire support staff been fired? Or are they too busy dealing with 12 year olds on the main grid now?

It's very discouraging when you contact support and get no reply at all.



BTW- So as to not sound too negative, THANK YOU VERY MUCH for putting the "no outside push" parcel flag high in the development queue, as I see it mentioned in Robin's sticky! I'm excited to finally see some real anti-griefing features going into development. Don't forget to close voting proposal 1263, thanks!
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Torley Linden
Enlightenment!
Join date: 15 Sep 2004
Posts: 16,530
06-27-2006 23:33
Hi Gigs, I'm sorry--I just don't know what happened with that. We still have an active support staff; about underage concerns, please see Robin's blog:

http://secondlife.blogs.com/change/2006/06/update_open_reg.html

I'll personally update you though that the UI confusion--technically not a bug because the Classifieds "Update" button does work as expected--has been the course of discussion recently. We have an inconsistency with the behavior of such "Apply" buttons in the interface; it's on the list of things to fix.

Pardon for the confusion again!
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