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Is there an Answer to the Database issues in the blog?

Rakkasa Lewellen
Registered User
Join date: 21 Jun 2006
Posts: 43
09-07-2006 10:05
I'm having similar issues with items (some quite expensive) missing from the database.
Is there a more complete answer (then the one provided in the missing texture post below) in the blog or elsewhere?
Kelly Linden
Linden Developer
Join date: 29 Mar 2004
Posts: 896
09-07-2006 12:01
If you are still getting 'missing from database' errors when trying to use items from your inventory please do the following asap:
1) Right click on the item in your inventory
2) Choose 'Copy Asset UUID' if it is available.
3) Paste that ID into an email to [email]kelly@lindenlab.com[/email] with the subject "Missing Asset".

Please include as many UUIDs as you want in a single email, don't send a separate email for each ID.

If you can not copy the asset ID, then include the full path and name of the inventory item, for example:
My Inventory/Clothing/Cool-outfit/Cool-outfit body.

Thanks!
_____________________
- Kelly Linden