Please Let Us Know if it's a Rollback and not just a restart?

I was inworld and had just redone my shop, and was working on a new product when there was an announcement from Karen saying that there would be rolling SIM restarts and that we would get a one minute warning when the SIM we were in was about to be done.

Not only did I not receive the one minute warning, when I logged back on the SIM had been rolled back quite aways in time. The changes I'd made to my shop in the past hour were all lost, and the new product was gone.

Had I known that this was to be a rollback, not just a restart, I could at least have taken the product back into inventory, if not preserved the changes to my shop.

Please let us know when the SIM will actually be rolled back so that we can take what measures we are able to in order to protect our work, or at least back-up the region in it's latest state before doing so?

Thanks,

Sue.

I'm severely sorry to hear about this, Sue.

Something may have gone amiss if there wasn't even a warning.

I will ask to see what may have happened.