Welcome to the Second Life Forums Archive

These forums are CLOSED. Please visit the new forums HERE

No One will return My emails Please help!

SexyAngel Marlowe
Registered User
Join date: 21 May 2005
Posts: 6
04-06-2006 15:17
Login Failed.
When i try to log on i get this message:

Login Failed.
Your account has been disabled.
Please visit www.secondlife.com to renew your membership.

When i go to my account it says

Status: On Hold.

I have three Avie accounts that are effected like this.
I have a basic account and no land tiers so it can't be a billing issue.
I sent an email Friday and nobody responded.

Please help!

you replied Robin,but obviously didn't read my post before you did...here is what you said:
Log-ins are slow. If it fails when you try to log in please wait about 15 minutes and then try again.

For updated information, please watch the Announcements Forum. You can click on the banner at the top of the page and be emailed with updates.

PLEASE HELP! MY NAMES ARE EVEN GONE FROM THE GAMES FIND MENU AND I WAS SUPPOSED TO GET BILLED LAST SUNDAY FOR MY LAND TIER AND IT DIDN'T EVEN GET BILLED. WhaT IS WRONG!!!????
Torley Linden
Enlightenment!
Join date: 15 Sep 2004
Posts: 16,530
04-06-2006 20:47
I'm sorry I can't help you further, SexyAngel--SL Answers isn't the right place for this, but I can tell you where is. Sounds like you've already emailed [email]support@secondlife.com[/email]; if phoning is an option, you can also do that. Support phone numbers and times are here.

About billing, make sure your billing info is correct too.

Hope you can get this resolved soon. :)
_____________________