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I Need More Info!
Eep Quirk
Absolutely Relative
Join date: 15 Dec 2004
Posts: 1,211
03-18-2006 19:43
Geez, LL! I just got yet another "fixed bug" automated email (17 now!) from Sam Linden yet it, again, doesn't have the bug submission details! How the hell'm I supposed to test the bug with just the subject?? ADD THE BUG SUBMISSION BODY TO ALL BUG-RELATED EMAILS! Regardless, only 1.5 of the bugs are fixed! How about actually READING the bugs and not mindlessly sending out automated "bug might be fixed in latest update" just because the bug was submitted in the previous build level??

From: Sam Linden
Thanks for your bug report.
We released a new version of Second Life today (version 1.9), and we
believe that it will fix many of the issues encountered with the
previous release.
Please download and install our latest Second Life release, and if you
are still experiencing the same issue, reply to this email with further
details.

Regards,
Sam Linden

How's my driving? Rate Second Life Support:
https://secondlife.com/account/csr-survey.php

Your original support request:
------------------------------
Bug: E1 V1.8.0.6 (Mature Sandbox) SL crashing when dealing with inventory attachment management


Edit: Any update?
Torley Linden
Enlightenment!
Join date: 15 Sep 2004
Posts: 16,530
03-18-2006 23:42
This reminds me of the show The Prisoner, where the unseen authoritarians go, "WE WANT INFORMATION!" I concur.

Over the last few weeks, I've heard a medley of requests saying that the whole bug report should be included with the report receipt again... not just the summary. I found this very useful myself I will ask again about this soon if it can be included again--I can't think of a sensible reason why not!
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