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nimrod Yaffle
Cavemen are people too...
Join date: 15 Nov 2004
Posts: 3,146
09-27-2006 17:23
On Sept 19th, I sent and email to [email]abuse-manager@lindenlab.com[/email] asking for more information reguarding my partial forum ban.
Also on the 25th I sent the same email and have not recieved any replies.

Today (the 27th) I sent an email about an unrelated matter to [email]support@secondlife.com[/email], and I recieved a response shortly after.
On the 20th I also sent an email about an unrelated matter and have recieved a reply since.

Why are my emails not getting answered?
Please remove the
From: someone
If you believe that this notice has been sent in error, or that the
details of this incident have not been adequately examined, please address
your concerns in an email to [email]abuse-manager@lindenlab.com[/email]
from your emails because it is very untrue, ask anyone who has sent an email asking for more information.

What I asked, which you can answer here (you have my permission to discuss it) or through PM, is what TOS, guideline, or CS did I break by posting that post in the Resident Answers forum?
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"People can cry much easier than they can change."
-James Baldwin
Torley Linden
Enlightenment!
Join date: 15 Sep 2004
Posts: 16,530
09-28-2006 12:23
Some background context on why an email to Abuse Manager may not be replied to:

/139/f5/135490/1.html

While I can't discuss specific discipline openly, even if you ask me to, this is a copy of the full RA guidelines:


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Resident Answers is a simple, friendly place to ask your fellow Residents of Second Life for help. This forum came about after many suggestions dating back a long time, so in recognition of how many knowledgeable Residents we have who want to help others, we decided it's time to do something about it!

So here's what you need to know:


* Any Resident can post and reply here. You don't need to be in one of our Volunteer Groups, although volunteering is appreciated.

* You can ask about stuff like ways to earn L$, land management tips, and newcomer questions if you're new to Second Life! We also have specific Content Creation forums, Technical Talk for troubleshooting, and Classifieds.

* Please remember Resident answers aren't official, but may link to official sources like our Knowledge Base. Lindens do read this forum, but if you need an official answer and are sure it hasn't been answered before: (1) you can use Linden Answers, or (2) if it's account-specific, check out our Support page.

* In addition to the forum Guidelines, abusive behavior here will result in permanent removal of access to this forum. Making posts which are deliberately unhelpful or disruptively off-topic will lead to being banned from Resident Answers. This is not a place for rants and disputes. It's easy to be nice. :)


We want to encourage a comfortable space for getting the help you're looking for, so don't be shy—go ahead and ask, and make some new friends too! :D
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SOURCE: /327/8d/138314/1.html
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