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Laukosargas Svarog
Angel ?
Join date: 18 Aug 2004
Posts: 1,304
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09-13-2006 03:57
I logged on this morning and since I last logged on it seems a whole load of my assets have disappeared, including my main skin, a load of shapes and several other items ! ? ? ? ? ? ? [edit] Further For some but not all lost items ... - First attempt to attach causes the "Failed to find item in database" error, - Subsequent attempts to attach cause this error... "Cannot Complete Attachment: Attachment is pending for this spot" About half of my favourite avatars are now compromised in some way with at least one part missing from each  [edit again] thanks for the reply Kelly
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Geometry is music frozen...
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Kelly Linden
Linden Developer
Join date: 29 Mar 2004
Posts: 896
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09-13-2006 10:26
We are aware of the issue with assets not being found, and we are working on fixing it.
There is a fail safe, although it isn't great. If you get this message, our failsafe should detect it and restore the asset within an hour.
For right now, if you get this message, and then still get it over an hour later please send me the asset id for the item if you can. You can get the asset ID by Right clicking on the item in your inventory and choosing 'Copy Asset ID'. Then paste into any text editor or email client (ctrl-v on windows). If you can't get the asset ID (for example, if you don't have copy permissions on the item) then send the full path in your inventory to the item. For example: My Inventory -> Clothing > Cool Outfit > Bling Necklace.
Please also include your avatar name in the email!
Send those emails directly to me: [email=kelly@lindenlab.com]kelly@lindenlab.com[/email].
Additionally, you may have to log out and back in if this blocks an attachment point. I will investigate that bug further as well.
Sorry again, I know this isn't a good situation.
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- Kelly Linden
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