Ok, anyone who's been following my posts know that I'm not exactly a big fan of LL right now. However, that being said, if you lied on your security question or provided a bogus email address you are not deserving of any consideration or compassion until they can buff up the staff on the phone lines. I'm assuming they're going to be doing a long weekend getting temps trained and prepared for Monday, they're not 'going home' like some of you are accusing them.
I've been doing customer service for 15 years, and I know the absolute panic they're in now.
You are expected to provide accurate information when you sign up. Your lies do not an emergency make.
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To my fellow residents: Chill |
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Reality Control
Conspirator
Join date: 29 Aug 2005
Posts: 153
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09-08-2006 13:53
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"You once asked me, Winston, what was in room 101. I think you know. Everyone does. The thing that is in room 101... is the worst thing in the world."
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Pathfinder Linden
Administrator
Join date: 15 Mar 2005
Posts: 507
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09-08-2006 14:26
Our primary concern is the security of everyone's account, and we'll work with everyone over the support lines on Monday to resolve forgotten security questions, inaccessible email accounts, and to verify people's identity.
Thanks for your patience, everyone! Please call on Monday. Toll free numbers can be found here: http://secondlife.com/community/support.php _____________________
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