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Do blog comments get a LL reply??
Musicteacher Rampal
Registered User
Join date: 20 Feb 2004
Posts: 824
06-28-2006 20:50
I've seen several concerns here forwarded to the blogs...I appreciate the "here's more information" approach, but since my concern was lumped with many others my actual question was not addressed. If I post a comment on the blog does it get a response from LL?


Specifically this post...Robins blog does not address account security at all.

From: someone
I'd like to point out this thread

/108/5f/116689/1.html

and more directly this post

From: someone
How do I delete my cc information?

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LL is now committed to displaying whether or not they have payment information on you.

The servers have demonstrable insecurities, as evidenced by Torlay7s (and a small number of others') accounts being hacked last week.

Because whether or not they have payment information is now publicly accessible, this makes that minority group easy for hackers to target.

In view of this, I would like to know how I can delete LL's record of my credit card number on their servers. I don't mind keeping the premium account, but I'd rather it ask me for complete details each and every time I want to pay, instead of the server remembering such information.

Is this possible? Currently, it is a serious security risk.


I'd like some assurances that hackers won't use the new field that shows whether or not we have provided and/or used our credit card info that is in our profile to know exactly who to target. Furthermore I'd like assurances that any RL money that ends up stolen due to this new info. in our profiles will be replaced by LL since they made it known to everyone out there that LL has a record of our credit card. Is this a possibility?

My paid or un-paid status in my opinion is my business and LL's business and nobody else's. I LOVE my land, I love SL, I LOVE getting my stipend but I agree, if this info isn't removed from my profile I am strongly considering leaving SL as a paid member and will demand that all record of my CC# be removed from LL's databases unless the above can be assured. I Love SL, but my finances are MUCH more important.
Torley Linden
Enlightenment!
Join date: 15 Sep 2004
Posts: 16,530
06-29-2006 13:44
musicteacher, this is all part of a bigger picture: a shift towards better communication with our Residents! You may have already read some of my related info in my reply to Eloise earlier today:

/139/f7/116709/1.html

The answer is: yes, when of relevance to the community at large, we want to do our best to answer those questions. Including blog comments. Including the fact Linden blogging importance is going UP.

There's just too much noise, and lots of Linden posts get lost in the forums. Including mine. If you check some of the earlier blog entries's comments, they've been responded to in subsequent writings.

While unfortunately it's unscalable to reply to each and every person's question--we do appreciate Resident help, and we do look for common patterns brought up time and time again.

I personally like helping as much as I can--

While I can't personally help you update or remove your CC info, if you can't do it from http://secondlife.com/account , our billing dept. can. Please email [email]billing@secondlife.com[/email] or call Support.

However, it's first and foremost important to be clear that the security exploit recently exposed NO payment info (I have my credit card on file too, after all, and would be rather concerned much as you are). It exposed forum stuff as detailed in Jeska's post:

/3/33/116399/1.html

So realistically, I would not worry, but I hope this helps you to make a more informed personal choice. Take care.
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