I am trying to restrain myself here... and yes there is a question;
0 traffic.
I just spent 3 months investing and working my ass off to get that number on the edge of popular places.
combine that with:
- no group member notifications (was flakey before)
- no capable search to speak of
- customers not getting prize moneys
- gambling devices freezing up or spontaeously resetting
- client side crashing at least once every hour
- grey everything because of network performance
- no live help to speak of, our customers are basically using my staff as live help
- very frustrated customers because they cannot rez or see and they have no info about why that is.
- etc etc...
In my 20 years IT career I have never seen anything quite like this fiasco.
One can only assume that there is no release manager, test manager nor any form of problem management.
If those people do exist, I sincerely hope they are getting (at the very least) a professional butt-kicking for their conduct.
I would suggest a few professional training courses.
So the very simple questions that I think *everybody* is *entitiled* to have some proper answer to:
1. What has happened?
2. Why has this happened?
3. How are Labs going to prevent (1) from happening in the future?
4. What is the road-map for fixing this major regression?
Please show us the respect as paying customers of your service and present us with some meaningful and honest answers to these fundamental questions.
Yours hopefully & yet resigned.
Lord Leafblower.
PS: I find it very concerning that with the search being used so much less now, the performance is still as poor as when that was used as a reason... ??? mmm???