Missing Items - How DARE you!

These gems from Blue Linden.
To return to my earlier post - this kind of comment from a Linden is inflammatory, rude and downright condescending. You really need to send Lindens on a customer relations course.

Again from my (unanswered) post - You only allow us to save content in Inventory - therefore we can only save to the inventory. The inventory is maintained by (erm...) LL. if things don't get saved properly, they don't get saved properly by (erm...) LL. It's beyond our control.

If LL gave us the option of actually saving items properly (properly = away from the flaky corruptible database) then don't you think we'd do it?
Didn't we have this same exact problem with the Garbage Collection only recently?

Again, I repeat my question (at the risk of this post being removed)

HOW DO WE SAVE????

Or perhaps the feeling is at LL that most SL residents are teens, so this kind of insulting blanket response will do????

**EDIT** Just noticed the sticky referring everyone to Live Help. And also noticed the posts referring to the lack of response from... Live Help. /sighs

I'm very sorry that you are upset Nicola, I can understand your frustration with lost inventory.

Unfortunately there is currently no way for you to save items to your Hard Drive. Perhaps in the future but, as you point out, it's not currently possible. And due to the fact that some items are set to No Copy, you risk losing them as you would lose items in RL. As it happens, this is a simple statement because it's the simple truth. It's certainly not meant to be condescending and I am sorry if it sounds like a blanket response.

Here at the Lab we consider lost inventory to be a high-priority concern. Nothing is quite as aggrivating as losing something you made or purchaced. We work to prevent it from happening and attempt to mitigate damage done, when it does, where possible.