Wondering if I could get an answer on this. Recently had a custom texture I use stolen, as well as the design of the item it is used upon poorly copied.
This item is a cloak which account for nearly 40% of my sales. The individuals who have stolen this texture (fairly obvious they used a program to pull it from their cache) as well as tried to copy the design, are selling it for far less than I am. This effectivly puts me in a hole.
Now, the design is not as important as the texture is, and I have substantial proof they are one and the same.
The texture in question, I have been using for upwards of six months now. The theft was brought to my attention by previous customers of mine, who were concerned.
My question would be, what are the proper proceedures I need to follow in order to initiate my complaint and seek a resolution?
I thank you for your response.