suppoort@secondlife.com - Is this discrimination?

Hi!

Like almost everyone else on SL i've had some difficulty recovering my passwords following the security breach last week.

Unlike everyone else, i still can't log in to Sl because support service refuses to answer my mails.

Everywhere i keep reading "please call us"... i can't.
No, not that i can't call you, i can't speak at all.

So, in an earlier post, i've been suggested to mail the customer service.

I've did it.
Thrice.
Without reiceving any reply.

I can't call on the phone due to a speeching disability.
I've contacted my civil rights associations, and the lawyers there suggested that this could constitute a case of discrimination, since all of the people who could call on the phone have had their password issues resolved, while it's almost a week without reply for those who couldn't.

Is the customer service so busy as to not having the time to reply to an email in a full week?

Or are you plainly discriminating against me?

I've checked into your support request Worthstream, and it was responded to. Unfortunately you didn't include the reason for not being able to make a call, and they understandably were reluctant to send you a new password via email which is why they encouraged you again to call.

I'll check to see if there's another option and will send you an email separately.