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Classified renewals charged.

Zazas Oz
Rufeena Fashion Designer
Join date: 22 Jan 2005
Posts: 517
12-08-2006 02:53
I was wondering why I read this and think ok no charge for classifieds for my on going ad...

Classified Listings Auto-renewed for an Extra Week at No Charge
Wednesday, December 6th, 2006 at 5:18 PM PST by jesselinden
We understand this has been a frustrating past few days since the update, especially for those of you who have had classified listings up and working only intermittently. As a one-time courtesy, we have decided to extend everyone’s in-world Classifieds listings one week as of ~4:30PM PST today, December 6th. This means your ad’s auto-renew date has now been set forward one week. We appreciate your continued patience and understanding in this matter and we’ll continue to do our best to provide the highest level of service we can.

but then I see this when I check my account transactions today...

120594488 Classified Renewal 1560 2006-12-08 00:54:06 SYSTEM

and that is only one I have several more coming soon :/

Another bug? Someone dropped the ball? No one wanted to do the job of making sure it was really taken care of? Was I not worthy of my ad being set forward?

I am not trying to be rude but when I read that it wont happen and then it does... I will just say I am not a happy camper at the moment! Oh and yes I guess this is supposed to be sent to customer service.. which there is none or billing which i can never get ahold of either:/.... many many many calls and messages left and NEVER EVER A RETURN CALL!

So to make this offical... my question is why was I charged for the renewal to my classified when I wasnt supposed to be? Thank You.
JK Warrior
Registered User
Join date: 15 Nov 2005
Posts: 24
Classified Charge!
12-08-2006 06:02
I thought we were not getting charged for classified charges this week due to down time. My ad renewed and I was charged $99,999. I hope there will be re-embursements for this. Is there any reason why I was charged?

Thanks,
JK Warrior
Katlin Aridian
Pippi Girl/Barbie World
Join date: 10 Nov 2005
Posts: 150
Still charged for classified ads
12-08-2006 08:40
Like Zazas, JK, and others, I too have been charged for ads that are autorenewing. Is there a system bug? Has this simply been neglected? Can we get an ETA on when we'll be reimbursed for the charges (either in the form of Lindens or the promised extension)? Thank you.
DolphPun Somme
The Pun is its own reword
Join date: 18 Nov 2005
Posts: 309
Classified renewals charged.
12-08-2006 09:45
They said in the blog
> as of ~4:30PM PST today, December 6th. This means your ad’s auto-renew date has now been set forward one week.

As of today December 8th I have been charged.

What gives?
Torley Linden
Enlightenment!
Join date: 15 Sep 2004
Posts: 16,530
12-08-2006 13:59
Hello, I'm helping triage today's issues. Sorry about this — I'm currently checking to find out what happened. Look for a post on the Official Linden Blog with an update.
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