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Sylfie Minogue
Registered User
Join date: 30 Jun 2005
Posts: 277
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09-07-2006 10:00
Hi Second Life Answers, Last nite, I logged on and one of the first messages i've got was something like "Cannot Load/wear Skin, information is missing from the database". I've tried relogging, emptying the cache and relogging, TPing to a new zone; all failed to let me wear my favorite Gala skin.  Also when i was working on something and needed a texture from my texture organizer, many panels had the "Image Missing" display on them. When could we see problems like these be resolved? TIA, Sylfie Minogue.
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Sylfie's Prim SeductionCome Visit the main store at Sylfie 60, 40, 23These shoes aren't made for just walking; I like to use them to kick with too!! 
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Kelly Linden
Linden Developer
Join date: 29 Mar 2004
Posts: 896
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09-07-2006 12:01
If you are still getting 'missing from database' errors when trying to use items from your inventory please do the following asap:
1) Right click on the item in your inventory
2) Choose 'Copy Asset UUID' if it is available.
3) Paste that ID into an email to [email]kelly@lindenlab.com[/email] with the subject "Missing Asset".
Please include as many UUIDs as you want in a single email, don't send a separate email for each ID.
If you can not copy the asset ID, then include the full path and name of the inventory item, for example:
My Inventory/Clothing/Cool-outfit/Cool-outfit body.
Thanks!
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- Kelly Linden
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