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Problem loggin in

yukiko Omegamu
overall uber surger high
Join date: 28 Mar 2006
Posts: 26
01-01-2007 19:07
i know this may sound odd but the client connection is failing without notice and what not and log ins are taking forever yet theres no known cause for it i tried live help but all i got was "the sim might be going down but the odd part was i was in the sim when the user got the messege this hass been happening more often lately yet there is nothing showing that is wrong on the sim
Purpy Innis
Registered User
Join date: 5 Dec 2006
Posts: 6
Login Problem
01-01-2007 19:07
Well I get a message when I login saying that there is some sorta problem, I think its thee same prob at the thread below mine. Help please.
Bonnie Breyer
Registered User
Join date: 8 Nov 2006
Posts: 14
Can't log in
01-01-2007 19:18
Is the grid down? Or in the process of going down?
Alycia Bradley
Registered User
Join date: 3 Jun 2006
Posts: 4
Problem loggin in
01-01-2007 19:24
Hi,

I seem to be having a problem logging in. I was in for most of the day, and recently had to go AFK for a bit (maybe 1/2 hour the most). When I got back I apparently was disconnected. Now I can't seem to log in at all but the GRID STATUS says ONLINE.

Starts to load in but seems to hang. I cleared out my cache, restarted the game, cleared out my main drive and still can't get in.

Any ideas?

Thanks,
Alycia
Magnum Serpentine
Registered User
Join date: 20 Nov 2003
Posts: 1,811
Question about this outage
01-01-2007 19:50
Dallas server


Does that mean a server in Dallas Texas has gone out, and while people on the eastern half of the United States cannot get in, those in California and the Civilized West coast can get in?
Bonnie Breyer
Registered User
Join date: 8 Nov 2006
Posts: 14
RE: Question about this outage
01-01-2007 19:56
I'm in the UK....is my log in server in Dallas too?!

Confuzzled me is!
Robin Linden
Linden Lifer
Join date: 25 Nov 2002
Posts: 1,224
01-01-2007 19:57
There's been an outage between our co-location facilities, forcing us to limit service. For more information, please watch the Linden blog.
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Showdog Tiger
Registered User
Join date: 30 Nov 2005
Posts: 404
Question
01-01-2007 20:07
Dearly Darlings,

You all knew thanks to the weather channel that bad things were a-rolling in the west..No back up plan? I'm assuming this last outage is bad weather. If not...My ol' bones would like a nice story to sit by the fire with...

Ever Yours,

Mrs. Showdog Tiger
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Dogdom Doge
Robin Linden
Linden Lifer
Join date: 25 Nov 2002
Posts: 1,224
01-01-2007 20:19
Nope, not bad weather. Keep an eye on the blog -- once we get an answer from the service provider we'll post there.
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Pathfinder Linden
Administrator
Join date: 15 Mar 2005
Posts: 507
01-01-2007 21:11
Summary of outage: At approximately 7:00pm PST on 01.01.07, a Gigabit Interface Converter (GBIC) Module responsible for parts of our network connectivity at one of our colocation facilities failed, causing a number of regions in Second Life to drop off the network and log out anyone connected to them. We switched the Grid over to “Linden logins only” while our colocation facility worked to replace the hardware. The component was replaced, network connectivity was restored, and we opened the Grid again to everyone at 8:23pm PST. A few of the affected regions are still down, and we are currently working to get them back online.

Please see our blog for more updates. Thank you.
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