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Susie Boffin
Certified Nutcase
Join date: 15 Sep 2004
Posts: 2,151
10-08-2006 19:21
Excuse me folks but in the 2 years I have been here I have recieved replies from Support in anywhere from 20 minutes to 24 hours and in every case my issue was resolved. It really helps to be specific in your request and not to submit a general whine such as "it ain't right for all of these unverified people be allowed to exist" or "my SL don't work right."

If you submit a specific request you most likely will recieve a specific solution.

Of course I do have a specific question for LL. I have noticed that the resident answer forum is turning into the old time general forum with threads bemoaning the open registration policy etc. What are your plans for that forum if any? Thanks.
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"If you see a man approaching you with the obvious intent of doing you good, you should run for your life." - Henry David Thoreau
Jeska Linden
Administrator
Join date: 26 Jul 2004
Posts: 2,388
10-12-2006 18:05
Thanks Susie, I also passed your comments onto our hard working Support team. :)

(edited to add):
I'll also ping Torley to answer your question about the Resident Answers forum, as that is her project!
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"The opportunity to participate in the creation of a new world is really a rare one, and so I hope you cherish it."
- Mitch Kapor on Second Life at the 2006 SLCC
Torley Linden
Enlightenment!
Join date: 15 Sep 2004
Posts: 16,530
10-13-2006 13:19
Hey Susie, I replied earlier. :)

/139/4d/142565/1.html

T'care!
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