I got referred to https://secure-web6.secondlife.com/community/support.php and while looking to see if was of any value in solving my problem I notice that the page still refers to Live Help.
There is no Live Help to refer to.
So the website monkey needs to find all the uses of "Live Help" and replace them with "Help Request".
Next time someone suggests changing a long established name you might want to make them understand that if their suggested name change goes through they are preassigned the task of changing all uses of the old name to the new name, promptly. This might reduce the number of not absolutely essential name changes.