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Marianne McCann
Feted Inner Child
Join date: 23 Feb 2006
Posts: 7,145
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08-25-2006 07:31
I found the land by my house covered with fire this morning and, in a bit of a panic, filed an abuse report. The person who did it, however, came by a few minutes after I filed the report, and cleaned up what was, according to them, an accident with a gun they were playing with.
Is there a way to cancel a filed abuse report?
Mari
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  "There's nothing objectionable nor illegal in having a child-like avatar in itself and we must assume innocence until proof of the contrary." - Lewis PR Linden "If you find children offensive, you're gonna have trouble in this world  " - Prospero Linden
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Teeple Linden
Some Linden or other
Join date: 14 Dec 2005
Posts: 144
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08-25-2006 08:48
Good morning, Miss McCann I've located your abuse report and attached your cancellation request. Thanks! -- teeple |
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Teeple Linden
Some Linden or other
Join date: 14 Dec 2005
Posts: 144
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Altering abuse reports after submission
08-26-2006 12:56
I should've thought to mention this when I first posted.
Residents who have provided a valid email address generally receive an acknowledgement email very quickly after filing. The subject line will begin with something like this:
[rt.lindenlab.com #999999] Abuse Report Received:...
As long as you don't manually modify the subject line, you can use your mail reader's "Reply" function to automatically append additional comments, including cancellation requests, to the original report. The tracking system can deal with the standard edits which mailreaders perform on replies, such as prefixing the original subject with "Re:," etc.
This can also be useful if, for instance, you want to provide a lengthy chat transcript which won't fit within the body of the in-world report tool...just comment the original report with something like "transcript to follow" and then cut-and-paste the chat history into the body of your acknowledgement email and reply with it.
-- teeple
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