01-03-2007 13:58
Okay..this is getting REALLY old. It seems that we have gone from posting credits in a few days (usually 2-3) to a mandatory 5 business days PLUS weekends. What is the justification/reasoning behind this? How can Linden Labs in good conscience extract their significant fee IMMEDIATELY upon completing the sale, yet hold the out-payment till the last possible minute. The word on the grid is that its an interest bearing account and the longer the money is held the more interest LL draws. Is this true? Almost every page of Linden Answers begs a reply to the ridiculously long wait it takes to get OUR money out of the lindex. Many of us rely on SL to pay Vendors/Employee's/Developers...who dont take virtual currency for their efforts. Is it a matter of not having enough people processing the credits? Surely it wouldnt be very difficult to write a program that does it automatically, after all LL has all of our personal info, our credit cards and contact info. Several months back it was mentioned that this was being addressed (The length of time to receive credit)
And yet the time gets longer...and longer and longer. People are tired of this. Why not wait to take YOUR fee until AFTER the credit is processed? That only seems fair. Many of us pay hundreds of dollars every month for the PRIVILEGE of exchanging our currency <sarcasm> How about some straight answers on this issue? Why, given the talent that LL has at its disposal can this process not be automated? And if indeed there is only ONE PERSON processing credits and is overloaded...couldnt someone else be hired to assist? I would think this would go a long way in restoring customer/consumer confidence in LL.