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Kavai Onizuka
Spudzuka Properties
Join date: 23 May 2004
Posts: 452
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11-24-2006 23:34
Great..... just great.
I am fuming that Linden Lab is ditching their customer support department.
I made a large USD withdrawal from Lindex around 10 days ago because of a family emergency. On paper it said I need to wait 5 days for processing. So ok I thought that would do for my emergency.
Guess not.
I have sent 2 emails to billing asking for clarification on the issue, and even went to concierge to ask. None of them answered me.
As a paying customer, I need an answer.... NOW.
-Kavai Onizuka
A very very pissed off customer.
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Robin Linden
Linden Lifer
Join date: 25 Nov 2002
Posts: 1,224
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11-25-2006 15:35
Kavai, I'm sorry you're still waiting for your payment. I've forwarded your post to the person who handles payouts so it can be taken care of on Monday, if it hasn't already.
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Jill Linden
Lindens are People!
Join date: 18 Jun 2004
Posts: 138
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11-25-2006 23:32
Kavai,
I checked on this request and it should be processed shortly. Please note that the processing is 5 business days. Business days are Monday through Friday not including holidays. This past week was the Thanksgiving Holiday. At this time we are within the 5 business day window.
Best,
Jill Linden
_____________________
Treat your password as you would your wallet. Keep it secure.
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