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Very frustrated with lack of support from Linden Labs

Sweet Lime
Registered User
Join date: 17 Aug 2006
Posts: 6
09-07-2006 13:43
My main character has been "disabled" for over a month now and I can't get any information from LL on what I did to deserve my account being disabled.

I never received any email on what happened, just one day I couldn't log in and that was that.

I've sent many emails to support and they say the problem has been fixed when it hasn't. My account IS STILL DISABLED.

I've tried to call LL countless times (during business hours, of course) and can never get through.

What the heck is going on here? I don't appreciate being banned or disabled or whatever it is for absolutely no reason. This is absolutely ridiculous and I'm beyond frustrated with the lack of support I've been given on this issue. I'd say forget it if I didn't have money on my account I'd like to have credited to my CC.
Robin Linden
Linden Lifer
Join date: 25 Nov 2002
Posts: 1,224
09-09-2006 08:02
I've checked your account and as far as I can tell there's no problem with it. You should be able to log-in, assuming you've reset your password.
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