Unfair Password Retrieval System?

Ok, so I made a mistake in answering the questions (or it is a bug), and now I have to call up? I don't want to spend my own time calling you guys up for something that is not my fault, please fix it.

As mentioned in the Official Linden Blog earlier this morning, we've added a few more options for resetting your passwords on the website. If you a) don’t have access to the email address on file with us (or the address doesn’t exist), or b) can’t remember the answer to your security question.

To do this, go to the password change request page and enter your Second Life name. You’ll get a page that says information was sent to your email (Instruction Sent). Choose the link at the bottom of the page that says: Email no longer active? Click here.

You’ll be taken to a new page that will give you several options for validating your account.

If you aren’t forwarded to the new page, or if you are but none of these options work for you, we will have Lindens available on Monday who can help you on the phones.