For months now I've smiled and gritted my teeth DAILY over some random fails of varying duration. I'm not trying to do anything COMPLEX when it happens---just unreasonable stuff like WALK or when I get really presumptuous CHANGE DANCES. Or, uh yanno. Cos I'm kinky like that---TELEPORT.
I'm guessing this is STATUS QUO, from friends inworld.
You should be ashamed of yourselves, Lindens. Are you? I wonder.
But I adore you. I know you're changing your blahblah and also your doodads and your hoobajoo. I expect trouble. I've been understanding, I've been in utter love with this world, I've been patient, I've been creative in dumping caches and reboot/relogging, turning all my prefs low, not dancing. Staying home. Not wearing fur.
I've been LOYAL.
Sometimes it works fine.
And love makes room for flaws.
But this is riDONKulous.
Tonight, when I have just dropped half my RL rent for the week in investment to move to a bigger space and get it organized, (I saved up and gave up, so hush) tonight I looked forward to for weeks and weeks now, tonight that IS my current default happy thought and has been for a LONG time---every time I log on my "time when my account will be avail" has just passed--and is suddenly a little later. And I know this because it comes up in the cute little window that lets me know I STILL CANNOT LOG ON.
I should've learned by now NOT TO LOG OUT when SL starts to seize and suck--but I was MAKING MY HOUSE and I couldn't like, MOVE, so I kinda had no choice. Besides, it'll just kick me out, so why resist the inevitable?
This is my happy place. For me and I am sure for MANY inworld it is the ONLY happy place. I get up in the morning and go to work because it lets me come here and be, safe, and be me, and be whole.
Hello? Do you need some scratch paper to do this math?
You have given all of us a great gift with that, Lindens--with a great big HOOK in it.
But what do you care? My cash is now Lindens. I won't give you ten bucks a month bribe to do what you say you'll do, what do I matter? What did I matter when I did? I'm just one of the many that makes up most of "your" world. Check your files, if you can do that. Somehow I bet you can, despite the fact that I can't check my "files"
I did indeed have a paid account. I stopped with the paid acct. why? Because SL is as unreliable and intermittent as it is amazing. Because I can buy land anyway and I need that money for toys and I drop a LOT OF IT HERE because I have nowhere else. Because I pay you twice what you trickle back to me to call and/or write and hear "Yeah, it's down." And you can't be bothered to, uh, TRY TO MAKE THE SERVICE WORK AND STUFF. So no, you don't get my money directly. I have no intention of EVER reactivating the paid account. You get plenty from all the people I buy from. Cry me a river.
I notice there's no "contact us" on your page. I wonder why not?
How about you get your servers or connection or whatever Greek it is to like, LET USERS ONLINE RELIABLY and let them stay there, and THEN work on pretty little cute things like whatever you're theoretically adding right now? Even though what you HAVE is about half fail and half maybe? You MIGHT want to even consider DIPPING INTO YOUR PROFIT MARGIN to supply a product that uh, WORKS!
Several RL friends I have brought in have stopped within weeks if not HOURS. And the weeks were due to my passionate pleading that YES, SL IS WORTH IT. These people have computers years ahead of mine that handled your PRECARIOUS product with varying degrees of success. Sometimes less success than MY dinosaur! And most of these friends are WELL ABOVE my disposable income for fun and very interested in the idea of a virtual immersive world.
They left. Why?
"Everything takes forever to load and it keeps kicking me out."
READ THAT AGAIN over your champagne, and see if you GLEAN any info from it.
Why do I keep trying? Why is it worth it to me?
This is the only world I HAVE in which I can stand to exist at the moment. For RL reasons nobody is capable of changing for any amount of Lindens.
THAT IS TRUE OF A LOT OF YOUR USERS.
With great power comes great responsibility and so far you seem have no concept of EITHER.
This is not your world anymore. It stopped being your world when you started charging people to do things in it. It stopped being your world when people like me became its architects and its inhabitants. It stopped being your world when you sold it to US.
You are its guardians, and you should be proud of that, and you have indeed created a beautiful and magnificent thing, if only you knew it, and if only you were in awe of it as I am when it DOES work.
I've put up with the random yet constant FAIL for months now, but this is ridiculous. I AM IN THE MIDDLE OF SOMETHING. So may you be when Karma knocks.
No, I'm not going anywhere. Unlike you, I tend to keep my word.
I used to work for AOL. They were convinced they were "too important" to fail, too. So they stopped caring about users. Got that champagne on the table and not blocking the screen yet? No? I wonder if I can get in yet. Somehow I doubt it.
(Non-Lindens, if any, or indeed ANYONE ever reads this: No replies to this will be checked, here. I rarely come here. I HAD BETTER THINGS TO DO today, but, uh, see above. Also, both IE and firefox make SL even more of a sad panda than usual. IM me if you must if I can ever get inworld. Jerkness will be pasted to everyone I know, possibly in public chat, mocked, and then muted.)
EB
PS Oh, hey, look. The time when you'll let me LIVE again has gone from 17:34 to 18:49. Well, I'm going to keep trying EVERY SECOND just to aggravate you what TINY BIT I MIGHT BE ABLE TO DO SO. Just to return your favors.
PSS: Torley is not included in my rant about Lindens. I dunno why, but I still have love. perhaps because YOU seem to still have love, Torley. Also, TY for the bricks and I think also the water.
PSSS: 18:55, now. CARROT ON A STRING. Have some respect. At least SAY you don't know when. Because what you're doing now is called BEING LIARS.
PSSSS Lindens: you want me to accept that you are being honorable? that it is "Despite your best efforts, something has gone wrong?" Put a "contact us" on the FRONT PAGE easy to find--and respond to the messages it receives. I DARE you. Not cute little subdivision after subdivision till we're filed under "13" THAT is what a "best effort" looks like.
PSSSSS: I know you so won't. And my evil titler calls me chicken. At least I dared to put it on to see what people thought. When SL let me move.
PSSSSSS 19:19:19