From: Paskis Robinson
On Group Bans
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It takes time ~and money~ to set up a group. It should cost me nothing to say "Right, I know ~that~ group is a bunch of people I don't want." and ban them. It isn't going to cure all the second-world's evils but it would be useful.
Oh, I agree it would be useful *now*. There are several groups *now* that I'd quite like to ban from all sims I own/manage:
* YTMND
* w-hat
* CAKE
* Human
* Concerned Griefers of America
.... in short, several of the major groups that a lot of griefers use.
Problem is that if LL put in a 'ban by group' feature, then:
1) Most of the major griefer groups would suddenly turn into invisible groups, and thus, we'd have no idea that the people attacking us all belonged to that group. As a result, we wouldn't know to ban the group.
2) New avenues of griefing would open up, where a few people join a controversial group and then grief places trying to get the whole group banned.
I'm not saying ban-by-group isn't helpful.
I'm just saying that it'd get a lot *less* helpful after it was put in place, because it would probably result in a lot of useful information hiding from the public's (read: the law abiding admin's) eye.
From: Paskis Robinson
On SL User Interface
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I WISH that damn tiny 4 line ban-list box would 1> be expandable!! 2> alphabetise the entries!! 3> Skip forward through the list as I type to find someone!! 4> allow me to add more than one person at once through the pick list!!
The ban lists were created for a world without open registration. Not a bash at open reg; but the world IS a different place because of it and the tools have NOT caught up.
1) good idea
2) great idea
3) great idea
4) great idea
Agreed also re: changed world.
From: Paskis Robinson
On Returning Items
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Give us the ability to return all objects belonging to person X from ~all~ estates that I manage. Yes! not just the current sim, not just the estate, ALL ESTATES I MANAGE. And, give me that ability for accounts that are disabled and don't appear in search. The Lindens did such a fast job of killing the last lot of griefers, I couldn't pick their names up to mass return their scripted objects!
Without open reg this would be pointless. With open reg this would be a god send.
Several good ideas here :
1) Return prims from ALL ESTATES I MANAGE, not just the region/estate I'm on.
2) Return both scripted and unscripted objects.
3) The ability to select disabled accounts, so we can cleanup after griefers.
The one thing I'm not sure about is the Lindens doing a good job in dealing with griefers. From what I have seen they are definitely doing *better* than they were, however, in my experience the way they deal with griefers has several flaws.
Examples :
1) I've heard that they have a massive backlog of ARs to deal with, because they no longer penalize people for filing silly ARs like "my GF used an animation to slap me with a trout, this is assault!". IMHO they should make it clear when they reject a useless AR, and give the filer some information on what a useful AR looks like, in order to encourage residents to file useful ARs, and cut down on the amount of junk they get.
2) I've seen that they ignore some kinds of evidence that would be useful, such as what is posted on 3rd party websites. I can understand that they do not want to take a 3rd party website content as gospel, as people may lie or try to frame others. What I cannot understand is that they seem to refuse to look at it at all, even when it could serve as useful evidence, or at least a way to narrow down their search.
3) I've heard that they refuse to take action against those people who support griefers - e.g. accounts that exist as weapons depots to equip incoming griefer alts. They seem to have this policy on the basis that it is legal for someone to own a sim-crashing gun, and legal for them to pass it to someone else, but not legal for them to fire it. So they are welcome to equip incoming griefers with sim-crashing guns - heck, they're welcome to make alts with the entire purpose of arming griefers prior to griefing attacks - so long as they don't fire it themselves. I can understand they don't want to ban everyone who has WMDs, as some people may be upstanding citizens... but I do think they should target the 'suppliers' in-world.
4) LL never seem to pay much attention to 3rd party websites which are used as a base for attacking SL as a whole or specific sims in SL. I can understand that they are VERY busy and don't want to waste their time, but IMHO a 'please take this site down, it is facilitating a DoS against our system' type letter from LL's abuse department / legal team could go a long way in some cases, and even save LL money as they wouldn't have to pay people to fix the damage griefers cause, and could have more happy residents.
I'm just a resident who has to deal with some griefing. I do
not know much about the inner workings of LL's abuse team. The above is based on a small amount of experience, and glosses over some significant exceptions (such as it being against ToS to own a sim crashing gun that uses an exploit to crash sims).
So, take the above with a pinch of salt.
Nevertheless, I still do think it would be interesting to take a look at the internals of how LL does handle ARs and such, to see if it could be improved. One of the major things I'd like to see is more accountability. A short, simple response of "thank you, this person has now been permanently banned from Second Life" given to the filers of ARs which cause that respose would go a long way, IMHO, to making residents feel that the AR system works.
I know LL have privacy objections to giving us much information, but I do think that they should tell us when someone has been permanently banned as a result of ARs. That would really, really help motivate people to file ARs.
From: Paskis Robinson
Address the Root Cause
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Most importantly -- reduce or eliminate the ability for griefer guns to crash sims or overload them. It's the same reason my car has a rev limited and my house has circuit breakers. My car should never have to do 20,000rpm and my house never needs to draw 5000amps, so why should a sim ever be expected to cope with 2000 physical objects? (Or any other conditions that predictably kill sims!!)
Common sense good idea.
Perhaps a limit on the number of physical objects on a sim?
I don't know what sort of limit we could have that would stop replicators without killing artificial life projects, but the limit on physical prims seems to be much easier. Perhaps a limit on physical prims that can be changed by EMs, so it doesn't stop people using their sims the way they want to, but does provide scope for damage limiting in emergencies?