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Help hotline

Wynterfrost White
Second Life Resident
Join date: 28 Nov 2004
Posts: 47
04-21-2005 23:26
I thought the help hotline was for all users, not just ones with more 'privileges',, what gives?
Hiro Pendragon
bye bye f0rums!
Join date: 22 Jan 2004
Posts: 5,905
04-21-2005 23:29
From: Wynterfrost White
I thought the help hotline was for all users, not just ones with more 'privileges',, what gives?

Huh?
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blaze Spinnaker
1/2 Serious
Join date: 12 Aug 2004
Posts: 5,898
04-21-2005 23:42
It's a good point, Wynterfrost. SL is getting a bit selective about what they reply to, and it isn't just as if the question has already been asked.

I don't mind them ignoring questions, however they should let us know under what circumstance they *will* ignore questions.

Simply arbitrarily not responding to people seems, well, arbitrary!
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Taken from The last paragraph on pg. 16 of Cory Ondrejka's paper "Changing Realities: User Creation, Communication, and Innovation in Digital Worlds :

"User-created content takes the idea of leveraging player opinions a step further by allowing them to effectively prototype new ideas and features. Developers can then measure which new concepts most improve the products and incorporate them into the game in future patches."
Lordfly Digeridoo
Prim Orchestrator
Join date: 21 Jul 2003
Posts: 3,628
04-22-2005 00:21
From: blaze Spinnaker
It's a good point, Wynterfrost. SL is getting a bit selective about what they reply to, and it isn't just as if the question has already been asked.

I don't mind them ignoring questions, however they should let us know under what circumstance they *will* ignore questions.

Simply arbitrarily not responding to people seems, well, arbitrary!



I imagine people are referring to the 3054 posts that go up every time the login server hiccups... You can only say "yep, we're working on it" so many times.

LF
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blaze Spinnaker
1/2 Serious
Join date: 12 Aug 2004
Posts: 5,898
04-22-2005 01:08
Well, I'm referring to questions that have never been answered before.

eg: can you sell island land for under 1$ / m2 on the land sale tab.
_____________________
Taken from The last paragraph on pg. 16 of Cory Ondrejka's paper "Changing Realities: User Creation, Communication, and Innovation in Digital Worlds :

"User-created content takes the idea of leveraging player opinions a step further by allowing them to effectively prototype new ideas and features. Developers can then measure which new concepts most improve the products and incorporate them into the game in future patches."
Oz Spade
ReadsNoPostLongerThanHand
Join date: 23 Sep 2003
Posts: 2,708
04-22-2005 01:23
Hey, my question didn't get answered. Did my FIC level go down without me knowing? :(

*dials Andrew Linden's cell phone to find out*

Disconnected?! WHaaa!? Noooo!

Maybe theres some hidden requirement, like your question must be in the form of a question? What questions are you talking about?
_____________________
"Don't anticipate outcome," the man said. "Await the unfolding of events. Remain in the moment." - Konrad
Oz Spade
ReadsNoPostLongerThanHand
Join date: 23 Sep 2003
Posts: 2,708
04-22-2005 01:25
Hey, my question didn't get answered. Did my FIC level go down without me knowing? :(

*dials Andrew Linden's cell phone to find out*

Disconnected?! WHaaa!? Noooo!

Maybe theres some hidden requirement, like your question must be in the form of a question? What questions are you talking about?
_____________________
"Don't anticipate outcome," the man said. "Await the unfolding of events. Remain in the moment." - Konrad
Oz Spade
ReadsNoPostLongerThanHand
Join date: 23 Sep 2003
Posts: 2,708
04-22-2005 01:25
Hey, my question didn't get answered. Did my FIC level go down without me knowing? :(

*dials Andrew Linden's cell phone to find out*

Disconnected?! WHaaa!? Noooo!

Maybe theres some hidden requirement, like your question must be in the form of a question? What questions are you talking about?
_____________________
"Don't anticipate outcome," the man said. "Await the unfolding of events. Remain in the moment." - Konrad
Oz Spade
ReadsNoPostLongerThanHand
Join date: 23 Sep 2003
Posts: 2,708
04-22-2005 01:27
Hey, my question didn't get answered. Did my FIC level go down without me knowing? :(

*dials Andrew Linden's cell phone to find out*

Disconnected?! WHaaa!? Noooo!

Maybe theres some hidden requirement, like your question must be in the form of a question? What questions are you talking about?
_____________________
"Don't anticipate outcome," the man said. "Await the unfolding of events. Remain in the moment." - Konrad
blaze Spinnaker
1/2 Serious
Join date: 12 Aug 2004
Posts: 5,898
04-22-2005 02:52
Oz, were you directing that at someone in particular?
_____________________
Taken from The last paragraph on pg. 16 of Cory Ondrejka's paper "Changing Realities: User Creation, Communication, and Innovation in Digital Worlds :

"User-created content takes the idea of leveraging player opinions a step further by allowing them to effectively prototype new ideas and features. Developers can then measure which new concepts most improve the products and incorporate them into the game in future patches."
Merwan Marker
Booring...
Join date: 28 Jan 2004
Posts: 4,706
04-22-2005 04:01
From: blaze Spinnaker
Well, I'm referring to questions that have never been answered before.

eg: can you sell island land for under 1$ / m2 on the land sale tab.

Sure blaze - it's your SL do what ya want.

:cool:
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Don't Worry, Be Happy - Meher Baba
Oz Spade
ReadsNoPostLongerThanHand
Join date: 23 Sep 2003
Posts: 2,708
04-22-2005 17:00
From: someone
What questions are you talking about?


Was the only part of my post that was really directed at anyone or serious. Was directed at the original poster, and should have been "What posts are you talking about?" instead of questions, but I was tired.

The rest was just me ranting mindlessly about 'privilaged' users in a humoristic form. :)

Oh I suppose that part was somewhat directed toward Andrew Linden.
_____________________
"Don't anticipate outcome," the man said. "Await the unfolding of events. Remain in the moment." - Konrad