Welcome to the Second Life Forums Archive

These forums are CLOSED. Please visit the new forums HERE

can't bill account

Aetucre Sautereau
Registered User
Join date: 30 Jan 2007
Posts: 13
02-10-2007 09:41
I've tried to buy L$ in-world but a dialog box came up saying that it couldn't bill my paypal account.
Dion Watanabe
Registered User
Join date: 2 Feb 2007
Posts: 1
02-12-2007 07:27
Me too :(
Veronika Obviate
Registered User
Join date: 8 Feb 2007
Posts: 1
02-13-2007 15:14
same here.
It always gives me the *check your billing info* error.
I've rechecked my paypal account and it's alright... so what's wrong?

also, do i have to put up a minimum credit on my account here (where it says 25$) before i go to the buy lindens page ?
because i get an error on that page too O_O

:(
Blunked Parker
Registered User
Join date: 3 Feb 2007
Posts: 8
02-17-2007 07:14
cant buy either :(
Kyrah Abattoir
cruelty delight
Join date: 4 Jun 2004
Posts: 2,786
02-17-2007 07:29
your paypal account is verified right?
_____________________

tired of XStreetSL? try those!
apez http://tinyurl.com/yfm9d5b
metalife http://tinyurl.com/yzm3yvw
metaverse exchange http://tinyurl.com/yzh7j4a
slapt http://tinyurl.com/yfqah9u
BrainB0ne Willis
Registered User
Join date: 4 Feb 2007
Posts: 2
02-17-2007 08:33
I have also the same problem...

Last week it worked for me, but then I had a 5.63 US dollar on my paypal account, and now just 0.63 left..

I don't know.. but is paying through paypal using mastercard supported by linden labs? cause the description says...

Linden Lab accepts payments through PayPal that are funded from a bank account, Switch or Solo card, or a PayPal balance.

So mastercard is not mentioned in my point of view... is that the problem maybe?
BrainB0ne Willis
Registered User
Join date: 4 Feb 2007
Posts: 2
02-18-2007 02:26
you guys, i received this answer from support...


Hello,

Thanks for your inquiry.

What you should do is make sure there are funds in the PayPal account,
then delete any existing agreements you might have with us through
PayPal. To do this:
-Log into your PayPal account.
-In the My Account main tab, select the Profile sub-tab.
-In the Financial Information section, click the Preapproved Payments link.
-Locate the one that says Linden Research, Inc. (or similar). This text
will be a link. Click it.
-Click the Cancel Agreement button.
-Follow any steps required to confirm this cancellation.

Next, please go to https://secondlife.com/account and, on the right hand
side, select the "Update Payment Method" link. You will need to add
your PayPal information again, be sent to PayPal to set up a new billing
agreement, and then back to our website where we will validate the
PayPal account by sending a $1.00 authorization request (it's
essentially asking "if we wanted to charge a dollar, could we" and is
how we validate any account.) Once that's done, you should be good to
go with PayPal.

Note: Linden Lab requires that the primary funding source must be a bank
account and PayPal requires that the secondary funding source be a
credit card. In the UK and the rest of Europe the requirements vary.


Regards,

Natria Linden



So i think it was indeed the problem that paypal accounts cannot be funded by a credit card first :(
Ann Launay
Neko-licious™
Join date: 8 Aug 2006
Posts: 7,893
02-19-2007 09:45
From: BrainB0ne Willis

-Locate the one that says Linden Research, Inc. (or similar). This text
will be a link. Click it.



The screen after you click this also offers you the option to edit your monthly maximum transactions, which may be what's stopping your purchase. I raised my limit slightly and have stopped getting the 'failed to bill' message.
Harlequin Stenvaag
Registered User
Join date: 16 Feb 2007
Posts: 19
02-23-2007 22:39
From: BrainB0ne Willis
What you should do is . . .


I do so, but it dont work.