Second Life Requires 32 Bit Color
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Cher Harrington
Audio Consultant
Join date: 2 Jul 2005
Posts: 154
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07-15-2006 12:15
I keep getting this message, when I try to log on, "Second Life Requires true Color 32 bit to run in a window". I have 32 color set. My graphics card is ATI RADEON 300X. I have uninstalled and reinstalled the graphics card and installed the latest drivers from ATI.com. Thursday, I was in game and went to change the force sun to sunset. I froze and then logged out. When I tried to get back in, i received the above message. Friday, after i uninstalled and reinstalled the graphics card, and SL, I was able to get back in again. Today, I get the same message, now even uninstalling reinstalling the game, and the drivers isnt working for me, I still get the error message "requires true color....". It is set to 32 bit.... Other games like WOW work fine, please help  Thank you.
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Cher Harrington
Audio Consultant
Join date: 2 Jul 2005
Posts: 154
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friend
07-15-2006 13:19
I am posting this for a friend, any suggestions would be great, please 
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Katier Reitveld
M2 News Manager
Join date: 13 Sep 2005
Posts: 412
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07-15-2006 13:35
Your desktop is set to 32 bit colour isn't it?
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Cher Harrington
Audio Consultant
Join date: 2 Jul 2005
Posts: 154
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desktop
07-15-2006 13:57
yes checked it so many times, rebooted....
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Ohforf Uram
n00b
Join date: 27 Jun 2006
Posts: 82
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07-15-2006 16:06
Its not easy, try the Following :
Does the ATI card support Dual Screens (2 monitors connected) ? this can lead to problems, disable the 2nd screen.
Do you have a remote control Application running, like VNC ? its not good for gaming, disable / quit / uninstall it.
good luck, you will need it.
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Michael Martinez
Don't poke me!
Join date: 28 Jul 2004
Posts: 515
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07-15-2006 16:37
Sounds like you just need to update your drivers..
on the ATI site above where you download the drivers, is a cleaner..
Run the cleaner, download the driver, reboot..
once rebooted, then installed the new driver, and should be fine.
_____________________
There are no significant bugs in our released software that any significant number of users want fixed. (Bill Gates)
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Cher Harrington
Audio Consultant
Join date: 2 Jul 2005
Posts: 154
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07-15-2006 17:49
Thank you so much, will try that and let you know 
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Cher Harrington
Audio Consultant
Join date: 2 Jul 2005
Posts: 154
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07-15-2006 22:38
It worked, Michael, think it wanted the cleaner, and not just add/remove programs. Thank you!
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Cher Harrington
Audio Consultant
Join date: 2 Jul 2005
Posts: 154
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07-16-2006 07:53
Not to be a pest, but this morning, its back to "needs 32 bit..." Why would it work one day and not the next? Cache is clear, virus scans done, etc. Any ideas? TY!
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Khamon Fate
fategardens.net
Join date: 21 Nov 2003
Posts: 4,177
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07-16-2006 10:48
Are you logging into Windows using different accounts?
_____________________
Visit the Fate Gardens Website @ fategardens.net
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Cher Harrington
Audio Consultant
Join date: 2 Jul 2005
Posts: 154
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07-16-2006 14:06
no...same administrator name....
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Cher Harrington
Audio Consultant
Join date: 2 Jul 2005
Posts: 154
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07-17-2006 07:21
Does anyone or any Lindens have any idea on what to do, we have sent a log file but received a blank reply via email. Thank you again.
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