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DNS problem? on trying to log on..

tinker Hax
Registered User
Join date: 31 Jul 2007
Posts: 11
08-31-2007 18:26
logged out to then get this message (below) repetativly for the last hour on every attempt at connecting.

"Unable to connect to second life.
DNS could not resolve the host name.
Please verify that you can connect to the www.secondlife.com web site. If you can, but continue to recieve this error, please go to the support section an report this problem"

<<close>> is the only option i then get...


I have flushed by DNS cache, i have rebooted my modem twice now, just to receive the same message. I am able to get on the website with no issues...so some help asap would be much appreciated. thanks.
Slim Warrior
SLimvisible
Join date: 25 Nov 2005
Posts: 56
08-31-2007 18:42
I have the same thing going on right now too :(
Brenda Archer
Registered User
Join date: 28 Apr 2005
Posts: 557
08-31-2007 18:45
This happened to me briefly yesterday evening. There's been some funny stuff going on with at least one internet backbone today, but I haven't pinned my finger on it.
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tinker Hax
Registered User
Join date: 31 Jul 2007
Posts: 11
08-31-2007 18:48
sigh, its hitting on 2 hours now...so annoying :(((((((((((((((
Melancholy Eldritch
Registered User
Join date: 8 Mar 2005
Posts: 1
09-01-2007 04:16
I am having the same problem, has anyone any idea whats up yet?
Yasmin Nemeth
Registered User
Join date: 2 Mar 2007
Posts: 60
It looks more like borked routing or misconfigured packet filter/firewall
09-01-2007 04:41
had this problem since last evening about 19h00 GMT.

I think this is since they fixed that "packet loss" problem.. or coincidentally close to then.


the last few lines in my log:
after 1281 lines of
2007-09-01T11:12:16Z INFO: idle_startup: Waiting for seed grant ....
we get:
2007-09-01T11:12:16Z INFO: BaseCapabilitiesComplete::error 499: STATUS_EXPIRED
2007-09-01T11:12:16Z INFO: setStartupState: Startup state changing from 11 to 12
2007-09-01T11:12:17Z WARNING: getCtrlByNameAndType: Widget mute_btn has improper type in panel active_speakers_panel
Is: 6
Should be: 3
2007-09-01T11:12:17Z INFO: idle_startup: Initializing communications...
2007-09-01T11:12:17Z INFO: importFile: LLCacheName loaded 87 names
2007-09-01T11:12:17Z INFO: idle_startup: Initializing camera...
2007-09-01T11:12:17Z INFO: idle_startup: Initializing sky...
2007-09-01T11:12:17Z INFO: idle_startup: Decoding images...
2007-09-01T11:12:19Z INFO: decodeAllImages() took 2.00209 seconds.
2007-09-01T11:12:19Z INFO: setStartupState: Startup state changing from 12 to 13
2007-09-01T11:12:19Z INFO: idle_startup: viewer: UserLoginLocationReply() Enabling 72.5.12.195:13005 with code 185757955
2007-09-01T11:12:19Z INFO: setStartupState: Startup state changing from 13 to 14
2007-09-01T11:12:24Z INFO: setStartupState: Startup state changing from 14 to 15
2007-09-01T11:12:24Z INFO: idle_startup: Connecting to region...
2007-09-01T11:12:24Z INFO: setUpstream: AssetStorage: Setting upstream provider to 72.5.12.195:13005
2007-09-01T11:12:24Z INFO: setStartupState: Startup state changing from 15 to 16
2007-09-01T11:12:49Z INFO: dumpResendCountAndReset: Circuit: 72.5.12.195:13005 resent 5 packets
2007-09-01T11:13:19Z INFO: dumpResendCountAndReset: Circuit: 72.5.12.195:13005 resent 2 packets
----

My traceroute shows:
root@slackdojo:~# traceroute 72.5.12.195
traceroute to 72.5.12.195 (72.5.12.195), 30 hops max, 38 byte packets
1 192.168.1.1 (192.168.1.1) 0.720 ms 0.601 ms 0.496 ms
2 dsl-146-24-01.telkomadsl.co.za (165.146.24.1) 13.394 ms 13.082 ms 13.209 ms
3 196.43.33.185 (196.43.33.185) 13.397 ms 13.155 ms 13.390 ms
4 196.43.33.185 (196.43.33.185) 13.219 ms 13.270 ms 14.032 ms
5 196.43.33.2 (196.43.33.2) 15.906 ms 15.439 ms 15.762 ms
6 196.43.33.5 (196.43.33.5) 13.880 ms 14.320 ms 15.494 ms
7 ny-ip-dir-globalc-pos-3-0.telkom-ipnet.co.za (196.43.18.97) 269.247 ms 269.697 ms 267.642 ms
8 sl-gw30-nyc-2-0.sprintlink.net (144.223.25.129) 291.525 ms 268.263 ms 267.439 ms
9 sl-bb24-nyc-15-2.sprintlink.net (144.232.13.21) 270.934 ms * 271.600 ms
10 sl-bb24-nyc-0-0-0.sprintlink.net (144.232.20.121) 292.213 ms 291.339 ms *
11 sl-bb22-rly-13-0.sprintlink.net (144.232.7.254) 286.789 ms * *
12 sl-bb22-sj-10-0.sprintlink.net (144.232.20.186) 353.181 ms 353.422 ms 353.287 ms
13 sl-bb20-sj-15-0.sprintlink.net (144.232.3.166) 360.521 ms * *
14 sl-gw19-sj-14-0.sprintlink.net (144.232.0.226) 381.519 ms 369.570 ms *
15 * * sl-internap-147-0.sprintlink.net (144.232.191.202) 345.142 ms
16 border2.ge2-1-bbnet2.sfo002.pnap.net (63.251.63.82) 347.197 ms 360.092 ms 348.592 ms
17 * * *
18 * * *
19 * * *
20 * * *
21 * * *
22 * * *
23 * * *
24 * * *
25 * * *
26 * * *
27 * * *
28 * * *
29 * * *
30 * * *
---------------------------------
Kayla Niekerk
Registered User
Join date: 1 Sep 2007
Posts: 2
DNS error message
09-01-2007 05:43
I am also having this problem, so frustrating when you can see your list of friends on but cannot connect!

*growls*
Yasmin Nemeth
Registered User
Join date: 2 Mar 2007
Posts: 60
Update
09-01-2007 05:45
I get a bit further now:
the log says:
2007-09-01T12:27:20Z INFO: idle_startup: Initializing communications...
2007-09-01T12:27:20Z INFO: importFile: LLCacheName loaded 0 names
2007-09-01T12:27:20Z INFO: idle_startup: Initializing camera...
2007-09-01T12:27:20Z INFO: idle_startup: Initializing sky...
2007-09-01T12:27:21Z INFO: idle_startup: Decoding images...
2007-09-01T12:27:23Z INFO: decodeAllImages() took 2.00266 seconds.
2007-09-01T12:27:23Z INFO: setStartupState: Startup state changing from 12 to 13
2007-09-01T12:27:23Z INFO: idle_startup: viewer: UserLoginLocationReply() Enabling 8.2.32.231:13006 with code 185790425
2007-09-01T12:27:23Z INFO: setStartupState: Startup state changing from 13 to 14
2007-09-01T12:27:23Z INFO: setStartupState: Startup state changing from 14 to 15
2007-09-01T12:27:23Z INFO: idle_startup: Connecting to region...
2007-09-01T12:27:23Z INFO: setUpstream: AssetStorage: Setting upstream provider to 8.2.32.231:13006
2007-09-01T12:27:23Z INFO: setStartupState: Startup state changing from 15 to 16
-----
and my traceroute:
traceroute to 8.2.32.231 (8.2.32.231), 30 hops max, 38 byte packets
1 192.168.1.1 (192.168.1.1) 0.681 ms 0.560 ms 0.486 ms
2 dsl-146-24-01.telkomadsl.co.za (165.146.24.1) 13.283 ms 13.933 ms 12.547 ms
3 * * 196.43.33.185 (196.43.33.185) 13.167 ms
4 196.43.33.185 (196.43.33.185) 14.934 ms 13.004 ms 13.301 ms
5 196.43.33.2 (196.43.33.2) 14.880 ms 15.694 ms 15.015 ms
6 196.43.33.5 (196.43.33.5) 14.154 ms 14.804 ms 14.904 ms
7 lon-ip-dir-telecity-gig-4-0-1243.telkom-ipnet.co.za (196.43.18.101) 207.888 ms * *
8 ge-6-2-903.car5.London1.Level3.net (212.113.10.69) 242.873 ms 219.881 ms 217.569 ms
9 ae-0-56.bbr2.London1.Level3.net (4.68.116.162) 208.238 ms 207.593 ms ae-0-52.bbr2.London1.Level3.net (4.68.116.34) 221.374 ms
10 * as-0-0.bbr2.Dallas1.Level3.net (64.159.0.137) 395.134 ms 312.797 ms
11 ae-12-51.car2.Dallas1.Level3.net (4.68.122.14) 313.902 ms ae-22-52.car2.Dallas1.Level3.net (4.68.122.46) 312.417 ms ae-12-53.car2.Dallas1.Level3.net (4.68.122.78) 356.856 ms
12 LINDEN-RESE.car2.Dallas1.Level3.net (4.78.224.14) 325.578 ms 325.369 ms *
13 * * *
14 * * *
15 * * *
16 * * *
17 * * *
18 * * *
19 * * *
20 * * *
21 * * *
-----------------------------
Kayla Niekerk
Registered User
Join date: 1 Sep 2007
Posts: 2
09-02-2007 03:38
I still cannot log in to SL...been two days now

:-(
Malachi Petunia
Gentle Miscreant
Join date: 21 Sep 2003
Posts: 3,414
this can't be an error as it is [RESOLVED]
09-02-2007 06:45
http://blog.secondlife.com/2007/08/30/packet-loss-under-investigation/

See, it must be your computer - try pouring some ether onto your ethernet cables.
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