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Help! please?

Penny Pussycat
Registered User
Join date: 19 Jun 2005
Posts: 2
06-19-2005 21:45
Hi everybody! Im brand new to this site and need some major help please? i cant even get the game to start playing i get an error mssg right away saying my vid card is not supported.
i dont really know where to start to take care of this...
can anyone help?
thanks!
Burke Prefect
Cafe Owner, Superhero
Join date: 29 Oct 2004
Posts: 2,785
06-19-2005 21:52
Okay...

1. Post you computer's model and specs.
2. Post WHAT KIND OF VIDEO CARD YOU ARE USING.

If you DON'T have a video card, make sure your PC can support AGP and out to your local computer store/wal-mart and buy an nVidia with at least 128mb ram on it.
If you're computer is too old, just go buy a newer pc.

I know this because my computer is bare-minimum spec for secondlife.
I have a machine I peiced together from parts, something like:
- 533mhz Celeron
- around 300mb RAM
- 64mb GeForce2 PCI
- Running XP Pro.
- Connected on 1.5mbps DSL.
If anyone would like to poke fun at my hardware, they can a) donate a new computer, or b) kiss my geeky ass, because it may be old, but it runs better than most of the 2.5ghz Craptels boxes I diagnose on a daily basis.
Penny Pussycat
Registered User
Join date: 19 Jun 2005
Posts: 2
06-19-2005 23:09
thanks for responding! :)
i am absolutely *not* a techie... so here's the info i can give you...

device mngr says i have intel82810 and also nvidia Geforce2 mx/mx 400

theres something i have used a couple of times to find out info for folks offering help in the past for problems i have had.. i cant recall exactly how i entered it but something like dxdiag ah yes lol ok thats what i was looking for...

ok i have intel celleron ~700mhz and 510mb RAM
display info:
NVIDIA GEFORCE
total memory 64mb
main driver: nv4_disp.dll

what other info do i need to look up?

i hope this was at least some of what you needed.. if not, im sorry :(

thanks alot!!! :)
oh ! also i am using winxp and i use a dial-up modem if that matters

~Heather
Catherine Omega
Geometry Ninja
Join date: 10 Jan 2003
Posts: 2,053
06-19-2005 23:42
From: someone
oh ! also i am using winxp and i use a dial-up modem if that matters
I'm going to answer this first, since it's probably the more important bit of information. Unfortunately, you can't use SL with a dial-up connection. It's too slow to handle the amounts of data SL transfers. You need a minimum of a 256kbps downstream connection, so that means either cable or DSL. How long did it take you to download the SL software?

From: Penny Pussycat
device mngr says i have intel82810 and also nvidia Geforce2 mx/mx 400
This suggests you have a computer with onboard or "integrated" video, but that a seperate video card was added later. It's probably the Intel 82810 chip that's interfering with running SL. Do you have more than one monitor attached to your computer?

If not, it may be that the Intel graphics aren't disabled properly. To do so depends on what type of motherboard you have. You can find that out by following the steps on the second option on this page.
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