Second Life Forums Archive - Agree With Susie about LAg

Lynn Luan

Registered User

Join date: 2 Mar 2006

Posts: 1

03-05-2006 14:19

I just had a tech out to the house to verify that there is no hardware issues. I see at least 50% packet loss. I'm loged on for about 5 minutes before a crash and send in the error report.

Second Life 1.8.4 (7) Mar 1 2006 15:12:27

You are at 255265.2, 256545.7, 43.2 in Ahern located at sim581.agni.lindenlab.com (69.25.105.13:13003)

CPU: Not supported (3400 Mhz)
Memory: 2048 MB
OS Version: Microsoft Windows XP Service Pack 2 (Build 2600)
OpenGL Vendor: NVIDIA Corporation
OpenGL Renderer: GeForce 6800/PCI/SSE2
OpenGL Version: 2.0.1
Packets Lost: 1234/2702 (45.7%)
Viewer Digest: 68d2c0f8-d841-db78-d611-d96cc4c2bcdf

Here is what is see in the help/about screen. Is CPU the issue? Intel p4 HT
Thanks,
Lynn

Torley Linden

Enlightenment!

Join date: 15 Sep 2004

Posts: 16,530

03-05-2006 14:46

Hiya Lynn! While that info shows what happens, it didn't show how it happened. Now, that is terrible packet loss, 45% is far worse than Susie's 1%.

What I can see of your computer there exceeds our system requirements, and you've got a good graphics card too. General advice applies: make sure drivers are up-to-date and check the Technical Support FAQ.

I'm going to move your post to Technical Issues so you can discuss and so it can be replied to... it's the right place! ^_^

I also recommend that inworld, live and direct, go to HELP menu ---> LIVE HELP and ask for some. If you've not had a look at the Statistics Bar yet, now would be a good time.

And officially, try asking support!

All the best with this.

_____________________

SuezanneC Baskerville

Forums Rock!

Join date: 22 Dec 2003

Posts: 14,229

03-05-2006 15:12

What kind of internet service, how fast is it said to be?

Do you have a network involved? If so what kind of networking hardware? Router, hub, switch - and what model?

What bandwidth limit is your Preferences Network tab showing in SL?

The more information you provide the better people can try to help you.

_____________________

-

So long to these forums, the vBulletin forums that used to be at forums.secondlife.com. I will miss them.

I can be found on the web by searching for "SuezanneC Baskerville", or go to

http://www.google.com/profiles/suezanne

-

http://lindenlab.tribe.net/ created on 11/19/03.

Members: Ben, Catherine, Colin, Cory, Dan, Doug, Jim, Philip, Phoenix, Richard,
Robin, and Ryan

-

Susie Boffin

Certified Nutcase

Join date: 15 Sep 2004

Posts: 2,151

03-05-2006 19:54

Yikes someone worse off than me! Second Life is so weird. Since the recent upgrade I have been having the packet loss problem, as mentioned, but my "red map of death" has ceased. How can this be? I can now spend hours in SL and never get disconnected. Did you LL people sneak in a secret anti-disconnect feature?

_____________________

"If you see a man approaching you with the obvious intent of doing you good, you should run for your life." - Henry David Thoreau

Ron Overdrive

Registered User

Join date: 10 Jul 2005

Posts: 1,002

03-06-2006 05:23

Q: have you tried uninstalling SL and making sure the cache has been cleared before reinstalling?

CJ Christensen

Secondlife chilled GURU

Join date: 23 Dec 2005

Posts: 122

03-06-2006 06:07

packet loss is down to your connection.

1. make sure your bandwidth setting ingame is max.

2. check your adsl line try using another adsl filter

3. unplug all other connections to the ine as this could effect.

4. check modem and or router (configured correctly )

if all the above is needed you could simply just be far from your local exchange and or from the SL servers.

check your upload and download speeds with your isp.

all above fails

change isp.

( above assumes your on adsl not cable )

Agree With Susie about LAg
Lynn Luan Registered User Join date: 2 Mar 2006 Posts: 1	03-05-2006 14:19 I just had a tech out to the house to verify that there is no hardware issues. I see at least 50% packet loss. I'm loged on for about 5 minutes before a crash and send in the error report. Second Life 1.8.4 (7) Mar 1 2006 15:12:27 You are at 255265.2, 256545.7, 43.2 in Ahern located at sim581.agni.lindenlab.com (69.25.105.13:13003) CPU: Not supported (3400 Mhz) Memory: 2048 MB OS Version: Microsoft Windows XP Service Pack 2 (Build 2600) OpenGL Vendor: NVIDIA Corporation OpenGL Renderer: GeForce 6800/PCI/SSE2 OpenGL Version: 2.0.1 Packets Lost: 1234/2702 (45.7%) Viewer Digest: 68d2c0f8-d841-db78-d611-d96cc4c2bcdf Here is what is see in the help/about screen. Is CPU the issue? Intel p4 HT Thanks, Lynn
Torley Linden Enlightenment! Join date: 15 Sep 2004 Posts: 16,530	03-05-2006 14:46 Hiya Lynn! While that info shows what happens, it didn't show how it happened. Now, that is terrible packet loss, 45% is far worse than Susie's 1%. What I can see of your computer there exceeds our system requirements, and you've got a good graphics card too. General advice applies: make sure drivers are up-to-date and check the Technical Support FAQ. I'm going to move your post to Technical Issues so you can discuss and so it can be replied to... it's the right place! ^_^ I also recommend that inworld, live and direct, go to HELP menu ---> LIVE HELP and ask for some. If you've not had a look at the Statistics Bar yet, now would be a good time. And officially, try asking support! All the best with this. _____________________
SuezanneC Baskerville Forums Rock! Join date: 22 Dec 2003 Posts: 14,229	03-05-2006 15:12 What kind of internet service, how fast is it said to be? Do you have a network involved? If so what kind of networking hardware? Router, hub, switch - and what model? What bandwidth limit is your Preferences Network tab showing in SL? The more information you provide the better people can try to help you. _____________________ - So long to these forums, the vBulletin forums that used to be at forums.secondlife.com. I will miss them. I can be found on the web by searching for "SuezanneC Baskerville", or go to http://www.google.com/profiles/suezanne - http://lindenlab.tribe.net/ created on 11/19/03. Members: Ben, Catherine, Colin, Cory, Dan, Doug, Jim, Philip, Phoenix, Richard, Robin, and Ryan -
Susie Boffin Certified Nutcase Join date: 15 Sep 2004 Posts: 2,151	03-05-2006 19:54 Yikes someone worse off than me! Second Life is so weird. Since the recent upgrade I have been having the packet loss problem, as mentioned, but my "red map of death" has ceased. How can this be? I can now spend hours in SL and never get disconnected. Did you LL people sneak in a secret anti-disconnect feature? _____________________ "If you see a man approaching you with the obvious intent of doing you good, you should run for your life." - Henry David Thoreau
Ron Overdrive Registered User Join date: 10 Jul 2005 Posts: 1,002	03-06-2006 05:23 Q: have you tried uninstalling SL and making sure the cache has been cleared before reinstalling?
CJ Christensen Secondlife chilled GURU Join date: 23 Dec 2005 Posts: 122	03-06-2006 06:07 packet loss is down to your connection. 1. make sure your bandwidth setting ingame is max. 2. check your adsl line try using another adsl filter 3. unplug all other connections to the ine as this could effect. 4. check modem and or router (configured correctly ) if all the above is needed you could simply just be far from your local exchange and or from the SL servers. check your upload and download speeds with your isp. all above fails change isp. ( above assumes your on adsl not cable )

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Agree With Susie about LAg