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Island Sim, CPU Change Why?

Aetius Epsilon
Elder of Epsilon
Join date: 3 Sep 2005
Posts: 27
10-29-2005 22:08
This is since 1.7 Release!! Haven't been in Sl for almost two weeks. So i missed been here for all the crazy stuff with all the upgrades that went on for 1.7 release. Logged in tonight and had some problems of my own viewing stuff and a bit of Lag as i tried to move around a bit at first, my sim is new and pretty much empty with only a few things there. Stuff slow to rezz and i'm on a fairly empty sim? Even got more active scripts running there that i can even believe myself as sim is almost empty. Anway i was checking on my sim and noticed that my sim was no longer on the Server CPU it was on before all the upgrade stuff. I'm not sure why my sim is no longer on the Dual Core Processor CPU it was on before. Its now on a different CPU. Not sure if anyone else had noticed that own their sim. Does anyone knows why this is?

Anyway as a sim owner and a island account owner i was not informed by linden Labs that my sim had issues or they had issues with the grid and that they changed my sim to a different CPU for whatever the reason. I would think that Linden Labs would with their brilliant customer service would have informed me formally an account holder that they have did a major change to place my sim on some other CPU or any other CPU for a matter of fact. Not sure what kind of customer service is that for Linden Labs to not inform their major account holder to any change to their assets in management.

What the point here: Customer Service and accountabiliy to Lindens account holders!
Xantor Welesa
Registered User
Join date: 16 Jun 2005
Posts: 18
10-30-2005 00:42
The guarantee that you get with a private sim is that it will always run on a server -at least- equal of that when you signed up.

private sims can and will move freely between physical servers / processors of the same tier, afaik this is automated. In case a server box crashes it will enable the sim to come up way faster on a different box, instead having to wait for the original box to reboot / partition check / crawl its way up to working again.

(again afaik) LL can manually assign a sim to a faster server tier at any moment, which is something to be happy about as stuff will run better :)

*X*
Mulch Ennui
15 Minutes are Over
Join date: 22 May 2005
Posts: 2,607
10-30-2005 01:14
long thread, but maybe you can relate:

/111/2f/66175/1.html
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Aetius Epsilon
Elder of Epsilon
Join date: 3 Sep 2005
Posts: 27
10-30-2005 05:59
Xantor i understand your point and i'm well aware of what i get when i get a sim. Thats not the point i'm making here. Here is the point and it is that lack of customer to not inform me in some way large or small that my sim was allocated to a different CPU for whatever the reason. If i was away from SL for a month i might not be aware that 1.7 update did not go well, SL crashed, the grid went down, some people island had to move, sims or my sim was moved to a different CPU. I was away for 2 weeks at that. I know what my SIM was on before hell i copied it to a notecard so i know. The point is no customer service to infor me or anyone why our sims may have been allocated to a different hardware temporary, permanent or otherwise. That is the point. I'm a large paying customer. I had not been informed and i still have not been informed. Did i say customer service before!!
Dnate Mars
Lost
Join date: 27 Jan 2004
Posts: 1,309
10-30-2005 09:08
From: Aetius Epsilon
Xantor i understand your point and i'm well aware of what i get when i get a sim. Thats not the point i'm making here. Here is the point and it is that lack of customer to not inform me in some way large or small that my sim was allocated to a different CPU for whatever the reason. If i was away from SL for a month i might not be aware that 1.7 update did not go well, SL crashed, the grid went down, some people island had to move, sims or my sim was moved to a different CPU. I was away for 2 weeks at that. I know what my SIM was on before hell i copied it to a notecard so i know. The point is no customer service to infor me or anyone why our sims may have been allocated to a different hardware temporary, permanent or otherwise. That is the point. I'm a large paying customer. I had not been informed and i still have not been informed. Did i say customer service before!!


Why do they need to inform you every time your sim CPU physically changes? You know that it can change, so why do they need to tell you something you aready know? All the sims of a single class all pull form a huge pool of servers. The class 3 server, which is the dual CPU (not dual core), are all the same. When the grid went down, and they were all updated, the sims came back online and just went to a random open server in the same class as it was before.

Now, there are issues with 1.7. The biggest issue seems to be a texture related issue. That is causing a lot of lag. This is a known, gridwide issue, so we just have to wait. If you had been informed, what would have been diffenent?
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Lee Linden
llBuildMonkey();
Join date: 31 Dec 1969
Posts: 743
11-02-2005 10:29
Your sim changes physical machines most times it crashes, as we want to bring you back up as quickly as possible (i.e. before a crashed machine reboots). You always stay on the same class of server (i.e. the same physical hardware).

If your number changed dramatically (say from 560 to 112) and you're concerned, don't be. When we removed the oldest servers (class1), we reused that numerical range (about 1-140 or so) for new class3's. As a result, your sim### means a lot less than it did a few years back (since you can't readily translate a number to a class, and since we locked servers to their class a long time ago).