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NO B.S. post to the Lindens on the functionality of Second Life and its future.

Darque Angel
Registered User
Join date: 12 Apr 2005
Posts: 49
01-15-2007 16:33
When where and how is Second Life ever to be fixed?
As follows there is a major crash and lag problem that needs to be fixed.
I log into any sim and have to wait 10-15 minutes to even so much as move just a few steps.
Next few moves are the same lag lag lag and occasionally I can play for 30 minutes without crashing.
Now please don't give me the same worn out tired excuse that it my graphics card or my Internet.
I run a 3.2 gig AMD 64 bit processor 1 gig of pc 3200 memory and a geoforce 6800gt graphics card.
Now for some this may be a little outdated but I function just fine on the internet as well as can and do play other games with total ease.
Doom3 for example was a graphics heavy game and I have no trouble at all running it on its highest setting.
Next reply I always get is have you set everything in my preferences properly and the answer is yes.
I've even left SL and ran tests on my internet speed and yes it runs at 768k and above.
I built my comp from scratch it functions extraordinarily good every where except SL.
Now for ages everyone I know and associate with have these problems. I'm asking YOU LL when are these major issues going to be fixed?
I'm getting very frustrated with this and just would like to hear some solid answers please.
I (liked) SL due to the creativity and social atmosphere that it could provide but am very frustrated that SL gets worse and worse never better never ever a fix.
pancake Stryker
Super Duper
Join date: 3 Jun 2004
Posts: 290
01-15-2007 16:35
thats why you go play World of Warcraft. lol
past few months SL has been so laggy and always crashed on me. so I gave up. i frequently come back to check up on things.
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p.
Darque Angel
Registered User
Join date: 12 Apr 2005
Posts: 49
01-15-2007 16:43
I play WOW as well. Just curios what sever and Alliance or Horde ?
Usagi Musashi
UM ™®
Join date: 24 Oct 2004
Posts: 6,083
01-15-2007 17:15
From: Darque Angel
When where and how is Second Life ever to be fixed?
As follows there is a major crash and lag problem that needs to be fixed.
I log into any sim and have to wait 10-15 minutes to even so much as move just a few steps.
Next few moves are the same lag lag lag and occasionally I can play for 30 minutes without crashing.
Now please don't give me the same worn out tired excuse that it my graphics card or my Internet.
I run a 3.2 gig AMD 64 bit processor 1 gig of pc 3200 memory and a geoforce 6800gt graphics card.
Now for some this may be a little outdated but I function just fine on the internet as well as can and do play other games with total ease.
Doom3 for example was a graphics heavy game and I have no trouble at all running it on its highest setting.
Next reply I always get is have you set everything in my preferences properly and the answer is yes.
I've even left SL and ran tests on my internet speed and yes it runs at 768k and above.
I built my comp from scratch it functions extraordinarily good every where except SL.
Now for ages everyone I know and associate with have these problems. I'm asking YOU LL when are these major issues going to be fixed?
I'm getting very frustrated with this and just would like to hear some solid answers please.
I (liked) SL due to the creativity and social atmosphere that it could provide but am very frustrated that SL gets worse and worse never better never ever a fix.


maybe BBS problems ranking are why things are not so good these days.........
http://www.goldengatebbb.org/commonreport.html?bid=57373
Alexis Starbrook
CEO - Alexis Digital
Join date: 7 Dec 2006
Posts: 135
01-15-2007 17:28
We have been doing no BS bitching forever.. what make you think they are gonna listen THIS time :rolleyes:
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Darque Angel
Registered User
Join date: 12 Apr 2005
Posts: 49
01-15-2007 17:42
Last ditched effort maybe ? :-)
Usagi Musashi
UM ™®
Join date: 24 Oct 2004
Posts: 6,083
01-15-2007 18:12
Read the linden answers forum. Its full of non answed replies and WORSE half thoughtout replies. :( Grant you IF you get a good linden you have a chance, but more times then not........sad.
We have all this growth but NO CS, NO repect for their PAYING users...........then again read this about LLABS.....

http://www.goldengatebbb.org/commonreport.html?bid=57373
Alexis Starbrook
CEO - Alexis Digital
Join date: 7 Dec 2006
Posts: 135
01-15-2007 20:26
From: Usagi Musashi

We have all this growth but NO CS, NO repect for their PAYING users...........then again read this about LLABS.....

http://www.goldengatebbb.org/commonreport.html?bid=57373


From: someone

QUOTE: Better Business Bureau - San Fransisco,CA USA
Linden Labs - Unsatisfactory Record

unsatisfactory record - A company has an "unsatisfactory business performance record" with the Bureau is based on the experiences reflected in BBB files. This file condition results when the company has failed to resolve or respond to complaints, repeatedly failed to respond or resolve issues in a timely manner, failed to resolve the underlying issues for a pattern

BBB Definition:

pattern - More than 2 complaints involving the same allegations usually within 12 months that are significant in relation to the company's size and volume of business. of complaints, failed to honor their commitment to mediate or arbitrate disputes or honor mediated agreements or arbitrated decisions, failed to substantiate, modify or discontinue false advertising claims that are challenged by the BBB, or failed to discontinue unauthorized use of the BBB name and logo, a Federally protected trademark.


Thats just downright nasty!!
:eek:
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Usagi Musashi
UM ™®
Join date: 24 Oct 2004
Posts: 6,083
01-15-2007 20:39
I wonder if this will be pulled down soon. Since LLabs might not like the posting of remarks from the BBB.. :confused:
Alexis Starbrook
CEO - Alexis Digital
Join date: 7 Dec 2006
Posts: 135
01-16-2007 01:22
Well, from what I hear the BBB in the USA hasn't got any real teeth. They are more of a 'reviewer' then an actual trading power. I also doubt highly LL will take down or lock something just because its negative to their business, that would not be wise.
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Serenarra Trilling
Registered User
Join date: 14 Oct 2006
Posts: 246
More than TWO complaints a month is a bad business???
01-16-2007 03:23
I think this BBB thing needs to be put in perspective:
"pattern - More than 2 complaints involving the same allegations usually within 12 months that are significant in relation to the company's size and volume of business".

More than TWO complaints a month is considered a bad business? Come on, there are probably 100 times more complaints from greifers whining that they couldn't use their favorite cage here. There are probably more than 2 people a month complaining that they weren't given free islands when they joined, and at least 100 filing complaints because they don't have monsters to fight and they can't get money from winning battles on the day they register

We are talking about more than 2 1/2 MILLION members here. Even only counting premium accounts (wasn't that something like 36000 not long ago?) you are going to get more than 2 complaints a month from people who just have to whine about something!

That is such an unrealistic "bad" rating.

I, too, am frustrated over the bad performance lately. But saying a company is bad because one person in a MILLION has a complaint is just rediculous.
Usagi Musashi
UM ™®
Join date: 24 Oct 2004
Posts: 6,083
01-16-2007 05:07
I thought about that.......But you need a measure area to go between right? So people they are playing fav for one or anotehr party..

Frankly i bet they get more reports about llabs then they say. They just don`t post them because if they did it would look like they are personaly going after llabs. Remeber BBB need to balance i fine line between the users and the company in questen.....
altic Plasma
Registered User
Join date: 15 Mar 2006
Posts: 118
01-16-2007 05:16
i have noticed an increase in lag recently and it ties in with the more users thats logged in to SL, we are getting over 20,000 sometimes closer to 27,000 each day and i dont think the SL servers can handle it.

there was a post i think on the blog saying they are working on building more redundancy in to the network, i guess to cope with the higher amount of users SL is getting.



i think SL just needs to catch up with its userbase expand a bit so they are not running at there max limit all the time, give LL time i'm sure they will sort it out :)







edited cuz i kant speel
Usagi Musashi
UM ™®
Join date: 24 Oct 2004
Posts: 6,083
01-16-2007 05:23
Thats Not Lag thats LLABS LOVE!!!!!!!!!!!!

But really there is not enough hardware. if they want numbers to increase they better double the hardware!!!!!!!!!!!!!!
Growdile Qian
Accident Prone
Join date: 10 Dec 2006
Posts: 94
01-16-2007 05:31
The lack of communication is just as bad as the broken sections in the game if you ask me.. The powers that be NEVER reply in here, never give us any real feed back- Just the Blog "Yes, we're trying to fix it AGAIN- Hold tight"

Cant be easy to maintain the grid, specially with the over population and the fact their equiptment and possibly knowhow just isnt good enough, but all the active scripts people are constantly running doesnt really help, the griefers using those stupid freebie weapons is another problem, get rid of the freebie griefers toys, even something so simple could help alot. How many times have you been minding your own business in sim talking to friends and all of a sudden BOOM some idiot tries to nuke it with those silly little freebie weapons that do nothing even in a push enabled zone? All of a sudden major lag, our shields and whatnot kick in, more lag.. If thats going on in alot of sims, it cant be good for the whole grid..

Just my very uneducated opinion as I honestly dont have the foggiest about the kinda coding SL uses so is probably very unaccurate :)
Ricardo Harris
Registered User
Join date: 1 Apr 2006
Posts: 1,944
01-16-2007 07:40
They are not saying a company is bad over one or two complaints. They are stating what everyone knows to be true, plain and simple.
Regardless of the company, if there's a problem, no matter what it is, you don't sit on your hands letting complaint after complaint, day in and day out accumulate. You just don't, it's not the way a good business is run.

Damn straight, any company no matter the size, especially if they charge it's members, deserve a bad rating if they don't respond to complaints about it, especially when the complaints are constant and daily about the same thing.
Jacey Asp
Registered User
Join date: 17 Jan 2007
Posts: 6
01-17-2007 07:54
being to big of a business and being to busy and having many new members clutter...
is no excuse.


this is why businesses expand. hire more people. buy more hardware.
if they are doing this to slow, then its their own fault.

these are the things your obligated to do when running a business. even more so when you charge people.

not being able to do this = not running the business well
swaffette Firefly
Registered User
Join date: 23 Jul 2004
Posts: 126
01-17-2007 09:33
Im with Altic on this - the increased number of players has made a HUGE difference - when i first came to this game i crashed a handful of times in the first year - now its a handful of times in a day - or even as in this week a night. I have given up trying to create or work in sl after 2pm game time - its impossible due to lag - objects not staying where they are placed, not being able to tp or cross sim boundaries and rezzing issues.
so I too play WoW instead now.
LL need to adjust to this - they encourage the publicity and opening the game up to as many as possible but now need to make the game playable under these conditions - please please linden labs dont add any more special features until the servers can cope!
( yes i have relogged and cleared cache :p )
Gareee Taov
Registered User
Join date: 8 Jan 2007
Posts: 117
01-17-2007 12:40
I just joined this last month, and managed to "trouble shoot" with a linden at edge one day. I run abrand new dual core 5000+ system with a brand new ati x1950 pro crossfire card.. I can get 300+ fps in ut2004, but at ege sometimes get (if I'm lucky) 8 fps!

After him going over my specs for a half hour, he came up with the same answer O told him when I first contacted him.. that it is unavoidable lag caused by server overloads.

My solutions, until they increase bandwidth:

At 15,000 online, ONLY permit logons by paying customers

At 18,000 start a bumping system logging OFF free accounts in favor of paying accounts. .and give them a "you would not have been bumped if you subscribe" messages.

That would give paying customers priority, and encourage non paying members a reason to join.. and that should keep bandwidth available for paying members.
Mia Maine
Registered User
Join date: 11 Aug 2006
Posts: 121
01-17-2007 13:45
Well Even the Beta Wont Work right ! all I am getting is update update update update How many times do you have to update the damn thing ? This will be my 6th time Trying to get on beta

LL Labs get your act right for once
Mia Maine
Registered User
Join date: 11 Aug 2006
Posts: 121
01-17-2007 14:22
I am a non paying customer and Even I am Discusted with all the problems this game been having and then even more Discusted that they give paying customers credit? What about us Non Paying ones as well Do we not even count? Even though we don't pay the 9.95 a month and that but we still buy lindens to play this game and to buy stuff on the game so we should get the same treatment.
Shane Oherlihy
Registered User
Join date: 11 Jan 2007
Posts: 17
01-17-2007 21:49
From: Mia Maine
I am a non paying customer and Even I am Discusted with all the problems this game been having and then even more Discusted that they give paying customers credit? What about us Non Paying ones as well Do we not even count? Even though we don't pay the 9.95 a month and that but we still buy lindens to play this game and to buy stuff on the game so we should get the same treatment.


No, you shouldn't (and I'm speaking as a standard account member). You have not earned the right to be treated the same way as Premium account holders, because you are not paying them a subscription fee. You might buy Lindens, but that's purchasing a specific commodity for use. Premium members are forking over money for what is not a specific commodity; they are buying a certain status and additional rights. I'm in the same boat--I have chosen not to purchase a Premium membership. Haven't even purchased any in-game money; all of the Lindens I have made in the game have been from sales of things I have created, and they serve my purposes.

You remind me of the welfare cases that my father rents apartments to IRL. Her money was as good as anyone's when paying the rent, but it didn't mean that we had to like her, respect her, or treat her any differently than the others paying the bare minimum--while we'd go the extra mile to help out those who were paying their own rent, higher than the welfare standard.

Just a thought.
Gareee Taov
Registered User
Join date: 8 Jan 2007
Posts: 117
01-18-2007 07:20
Mia WHY would you be disgusted that paying customers get credit for something? What benefit do you think paying customers should get for paying every single month to keep SL going?

And if you are disgusted with the isues, then subscribe, so the Linedens have the money so they can upgrade their servers to handle the load of people online. The majority (I'm SURE) are free players, and the problem is it takes a LOT of cash to add hardware to support free players.

WOW is subscribers ONLY after 30 days, and they can support 10 times the number of players at any given time, but then they also have the income from those playersso they can maintain thier server ability to handsle the player load.

Like my mother used to always say, "Shit or get off the pot."
Usagi Musashi
UM ™®
Join date: 24 Oct 2004
Posts: 6,083
01-18-2007 19:02
From: swaffette Firefly
they encourage the publicity and opening the game up to as many as possible but now need to make the game playable under these conditions - please please linden labs dont add any more special features until the servers can cope!
( yes i have relogged and cleared cache :p )



Swaffy you know inthe early days what was population.......between your hatching and Mine 20,000 to 30,000...............Now waht is it 3 million! The Bepping problem is they are too cheap to add hardware!!!!!!!!!!!!!!! If llabs are going to allow AFK non paying accounts , money tree pickers ( farming only for money ) ATLEASE DOUBLE THE DAM HARDWARE!!!!!!!!!!!! I saod this before How much does a server setup cost i throw in the first 200.00 to start the fund :rolleyes: