Welcome to the Second Life Forums Archive

These forums are CLOSED. Please visit the new forums HERE

Can't get on...

Zoltan Foxchase
Registered User
Join date: 12 May 2007
Posts: 12
05-16-2007 01:52
Ok for some reason I am trying to get on SL and it keeps saying it can't connect to server and "cannot resolve domain name userserver.angi.lidenlab.com" and to check my Network connections.
They are working fine, I uninstalled and re-installed, same message, I turned off my anti-virus and still the same thing.
I have no clue what else to try....
Usagi Musashi
UM ™®
Join date: 24 Oct 2004
Posts: 6,083
05-16-2007 02:01
About 30 mins ago there was asset server problem for awhile. But iappears to have been fixed. Try again

Usagi
Zoltan Foxchase
Registered User
Join date: 12 May 2007
Posts: 12
05-16-2007 02:11
Nope still same message. =(
Usagi Musashi
UM ™®
Join date: 24 Oct 2004
Posts: 6,083
05-16-2007 03:21
it was ok for awhile then it started up again. the Bug Reporter was not even working.....that ias how screwedup thegame is right now. Nothing is working. If your not in game its not even worth the bother to be in it. Its that bad now.
Zoltan Foxchase
Registered User
Join date: 12 May 2007
Posts: 12
05-16-2007 03:30
Ah okay....
Figures I finally buy some money in and it does this xP
Usagi Musashi
UM ™®
Join date: 24 Oct 2004
Posts: 6,083
05-16-2007 03:43
wait a little while and try again. This happens at times.........


Good Luck

Usagi
Zoltan Foxchase
Registered User
Join date: 12 May 2007
Posts: 12
05-16-2007 03:52
Thanks X3
Zoltan Foxchase
Registered User
Join date: 12 May 2007
Posts: 12
05-16-2007 13:01
Okay I still can't get on and I'm still getting that message....
Meade Paravane
Hedgehog
Join date: 21 Nov 2006
Posts: 4,845
05-16-2007 13:20
I can ping userserver.angi.lidenlab.com.

If you're still getting the "can't resolve" message, you might have something weird with the network between you and LL.

What part of the world are you in? If you know how to do ping or tracert, try doing them to userserver.angi.lidenlab.com .
_____________________
Tired of shouting clubs and lucky chairs? Vote for llParcelSay!!!
- Go here: http://jira.secondlife.com/browse/SVC-1224
- If you see "if you were logged in.." on the left, click it and log in
- Click the "Vote for it" link on the left
Zoltan Foxchase
Registered User
Join date: 12 May 2007
Posts: 12
05-16-2007 13:33
From: Meade Paravane
I can ping userserver.angi.lidenlab.com.

If you're still getting the "can't resolve" message, you might have something weird with the network between you and LL.

What part of the world are you in? If you know how to do ping or tracert, try doing them to userserver.angi.lidenlab.com .


Well this is what I get when I ping it
http://i13.photobucket.com/albums/a294/Alterdeus/PingSL.jpg

As for part of the world I'm in, I'm assuming you mean RL world I am in the US, in Michigan.
Meade Paravane
Hedgehog
Join date: 21 Nov 2006
Posts: 4,845
05-16-2007 13:42
And you still can't get on?? No idea then.. Sorry..
_____________________
Tired of shouting clubs and lucky chairs? Vote for llParcelSay!!!
- Go here: http://jira.secondlife.com/browse/SVC-1224
- If you see "if you were logged in.." on the left, click it and log in
- Click the "Vote for it" link on the left
Zoltan Foxchase
Registered User
Join date: 12 May 2007
Posts: 12
05-16-2007 14:03
From: Meade Paravane
And you still can't get on?? No idea then.. Sorry..


It must be something with my Norton then...
And I thought I turned it off but it's still in the corner there so I don't know x.x
Zoltan Foxchase
Registered User
Join date: 12 May 2007
Posts: 12
05-16-2007 15:04
Ok I think I got it.
I logged off and turned off my Norton and I got on, it musta been that.
Usagi Musashi
UM ™®
Join date: 24 Oct 2004
Posts: 6,083
05-16-2007 18:54
From: Zoltan Foxchase
Ok I think I got it.
I logged off and turned off my Norton and I got on, it musta been that.


What were your setting? many of use Norton without any problems?
Zoltan Foxchase
Registered User
Join date: 12 May 2007
Posts: 12
05-16-2007 19:07
From: Usagi Musashi
What were your setting? many of use Norton without any problems?


Well now I'm not sure it was that, because I have norton disabled completely now and it's doing it again >:[
Sindy Tsure
Will script for shoes
Join date: 18 Sep 2006
Posts: 4,103
05-16-2007 19:19
How solid is your net connection? Even with SL running, my ping to that server is under 100..

Try doing a "ping -t userserver.angi.lidenlab.com" and walk away for 5-10 minutes then come back and hit ^C to stop it. Getting any dropped packets? What's the ping stats look like?
Usagi Musashi
UM ™®
Join date: 24 Oct 2004
Posts: 6,083
05-16-2007 19:21
From: Zoltan Foxchase
Well now I'm not sure it was that, because I have norton disabled completely now and it's doing it again >:[


oh? please read this http://secondlife.com/knowledgebase/article.php?id=029
and this for alittle more detailed information just for learning.http://secondlife.com/knowledgebase/article.php?id=451

you really should not be turning off your anti-virus..........
Zoltan Foxchase
Registered User
Join date: 12 May 2007
Posts: 12
05-16-2007 19:26
Yeah I just figured out it's my Norton Internet Security.
Cause when I left Norton on but turned that off it lets me get on.

Thanks.
Usagi Musashi
UM ™®
Join date: 24 Oct 2004
Posts: 6,083
05-16-2007 19:28
Leaving it on should not be blocking your full attempt to be on sl. I running my anti virus without and problems. did you reconfigure your norton?
Zoltan Foxchase
Registered User
Join date: 12 May 2007
Posts: 12
05-16-2007 19:30
From: Usagi Musashi
Leaving it on should not be blocking your full attempt to be on sl. I running my anti virus without and problems. did you reconfigure your norton?


Yeah, it's permitted now.