mangled network data indicative of a bad upstream network connection

"You have been logged out of Second Life: the viewer has detected mangled network data indicative of a bad upstream network connection or an incomplete local installation of Second Life...."


This message i get all the time. I have uninstalled SL, i have reinstalled SL, i have tried it on another computer aswell, with same result. Even with a test avatar.

Does anyone have a clue what this might cause?

I have tried going to my home location, as it has been suggested on here. And sometimes i can stay on for like 10 minutes, and longest has been 20 minutes i think. But at times i get booted off within minutes.

After the uninstallation I also have removed the cache. Even after re-installation and starting i have told SL to clear the cache, non of this has helped me yet.


if anyone could help, i would be really greatful.

thanks

well i have been able to stick online for a couple of hours now, and seems there isnt any problem anymore.

i havent done anything to my machine or connection since the last post.

what might have caused it is still a mystery to me.

but atleast SL runs properly again

My cable internet went down for a couple hours yesterday. It was spotty so it looked like I was having problems with the sites I was trying to go to. I only noticed it when I went to reboot my router and modem and saw only ocassional interaction with the internet from the blinking lights on the modem. My cable TV never showed a single problem during this time.............but when it all came back up all my lights blinked as normal and everything was fine.

The reboot of the router and modem did nothing......only a couple hours cleared it up.

It is always good practice to run a registry cleaner every now and again, to remove dead links, and corrupt entries/keys (assuming you are running XP). Although in this instance, perfection is only something that programmers strive for, but can never acheive.

I have periods when I get this "mangled network data" crash. I've also reinstalled periodically, cleaned cache, defragged (per the Knowledge Base entry.) The problems seemed to stop when I downgraded to an earlier version of the client, and now seem to be back -- this may be coincidental. I am currently using the Jul 28 version of the Nicholaz viewer.

I found one cached SL KB article on google, no longer accessible except through google cache, that looked helpful (long url, sorry for bumping the margins):

http://72.14.253.104/search?q=cache:y_L8hDyI9UMJ:secure-web6.secondlife.com/knowledgebase/article.php%3Fid%3D331

I downloaded the suggested program and ran the suggested traceroute, and according to this page it seems the second line in my results is the problem (yes, "poopsiedarling" is one of our household computers names, the one all of the household computers connect to for the net, how embarassing ^_^):

http://brashendeavors.net/sl/traceroute.jpg

I don't understand if the second line showing 100% packet loss, is "inside" my house or part of my ISP connection (Comcast Cable). Is it the cable modem that the household "poopsiedarling" computer is connecting to the net through? Doesn't 100% suggest I could not stay on, at all? It seems to always be at a flat 100% packet loss even when I have no issues at all.

If your computers in your house are connected similar to most then, yes, poopsiedarling is connected through your router...............then sent through your cable modem to your ISP and out into the wild wild internet. You problem could be anywhere along that path but since poopsiedarling seems to be the culprit I'd limit my search to that connection first. Are your computers connected wirelessly or cabled........or both? If cabled look for kinked or badly stretched spots in your cat 5 cables...or even a staple. If you have dogs or cats, look for chewed cables. Check your RJ-45 connectors to make sure they are seated fully in the sockets..........I had a network interface card once that had the little cog to hold the connector in place broken and it would almost fall out of the socket occassionally so check for things like that. If you are wirelessly connected then make sure your transmitters and transcievers are working and not out of range for the router. Reboot the router by unplugging it for at least 10 seconds and replugging it.

Just a few obvious things to check......if you've done all this then I'm sort of out of suggestions. But, I can't tell you how many times I've overlooked the little and oh so obvious things and made a big problem out of a small one. Hope I've helped a little.

Here's how they are set up, if it helps. We have no wireless connections, just cables-cables-everywhere (I'm waiting for wireless to get to a more stable technology before I switch the house over. Maybe a few years from now). Poopsiedarling is my old computer, not the one I use now, and acts as a "host" to the internet for all the other computers in the house, and has two network cards. One is connected by cable to a multiport hub, and every other computer in this house plugs into that hub. The other network card is connected by a cat cable to the Comcast-provided device (I am not actually clear in my mind if it is a "modem" or a "router" which has one cable to poopsiedarling, and the other cable plugs into the same cable setup as the TV, I guess (I don't use the TV much).

Since the numbers for poopsiedarling.mshome.net are ok, I'm assuming the problem does not exist between the multiple household computers and the poopsiedarling computer, but instead along the cable coming out of PD's second network card, going into the comcast device (could this device be the "no response from unknown host" listing?) and then into the wall.

So I guess it sounds like a good thing to try next, might be turning off and resetting the comcast box, and maybe also a reboot to ol' poopsie.

If that doesn't work, we have several cables with rather loose connection-clips that yes sometimes jiggle out (especially if the four cats have been exploring the area). So I might order some replacement cables with new and better connector-clip-thingees, that snap in more snugly.

It sure seems like if there was 100% packet loss (and it says that every time I check), that I would have constant unplayable connection. But I usually don't, just sporadic intervals when I get kicked off with the mangled network data message. When I try the online Bandwidth Speed Test at http://www.bandwidthplace.com/speedtest/ , it shows my connection as 3.3 megabits per second. And it doesn't seem to affect family members who are playing world of warcraft etc. (Also, problems don't seem to be any different at 4 AM when I am the only one on, vs 4 PM when a housefull of kids are logged in).

Anyway, thank you. I'll see if resetting that device does any good, and cross my fingers.