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Pre login crashing

Xantos Steed
Registered User
Join date: 29 Aug 2004
Posts: 29
10-28-2004 19:19
Hey......Ive been having this awkward crashiong that keeps persisting even through restarts. I have a pc, Windows xp.

What happens in detial is-

1. I double click the secondlife logo or click the icon in the programs list.

2. It opens up- "Secondlife seems to have froze or crashed on your last use, Would you like to send a crash report?"

3. If I click yes it sends, and then when its done, It says "Done". And It just stops there.

4. If I click no it brings up that Grey seocndlife box saying it sstrating and blah blah and then the grey box just closes.

5. If I try again the same thing just happens.

sooo........Help please! :)

It all of a sudden just happened today......Its always been fine until now :/
Catherine Omega
Geometry Ninja
Join date: 10 Jan 2003
Posts: 2,053
10-29-2004 01:23
It's probably a problem with SL's cache. Uninstall and reinstall SL. That should fix it.
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Xantos Steed
Registered User
Join date: 29 Aug 2004
Posts: 29
10-29-2004 16:21
kk Thanxies
nonnux white
NN Dez!gns
Join date: 8 Oct 2004
Posts: 90
thx for the help
11-03-2004 10:15
yes, it happens also to me:

windows 2000
nvidia gforce 5200


i got a texture problem with some cloth, but fixed after switching some attachments...

dunno what happens, just crashed before, the way i crash all day :)

thx again

NN
nonnux white
NN Dez!gns
Join date: 8 Oct 2004
Posts: 90
URGENT - crashing before pre login
11-03-2004 10:28
From: nonnux white
yes, it happens also to me:

i got a texture problem with some cloth, but fixed after switching some attachments...

dunno what happens, just crashed before, the way i crash all day :)



I need urgent help, it happens to me each time i get out of the game. i tryed restarting and nothing.

now it just wont open... nothing happens when i double click. instead of the crash report, i got nothing - maybe because i exited normally.

is there a way to fix this since, install, unninstall, each time u wanna play is not a good solution... and i lost all my settings in each uninstall

more info:
this folder keeps our settings
C:\Documents and Settings\xxxxxxx\Application Data\SecondLife\user_settings
Moleculor Satyr
Fireflies!
Join date: 5 Jan 2004
Posts: 2,650
11-03-2004 10:51
Uninstall. Reinstall.

Update your drivers.
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nonnux white
NN Dez!gns
Join date: 8 Oct 2004
Posts: 90
11-03-2004 12:02
From: Moleculor Satyr
Uninstall. Reinstall.

Update your drivers.


geforce drivers up2date, windows 2000 service pack 4, up2date

all games and software is still working same. only SL crashed.
i got a messy outfit. gonna erase it.
nonnux white
NN Dez!gns
Join date: 8 Oct 2004
Posts: 90
ok got the problem solved.
11-03-2004 13:15
Subject
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Support: error

Discussion Thread
---------------------------------------------------------------
Response (Colin Linden) - 11/03/2004 12:54 PM
Hello:

Thanks for your inquiry. How much space do you have left on your C: drive? Also when was the last time you went to c:\Documents and Settings\(yourusername)\Local Settings and deleted the contents of your Temp Folder? I would also suggest going to: c:\Documents and Settings\(yourusername)\Application Data\Second Life and deleteing the contents of your Temp folder. Finally, when was the last time you defragmented your hard drive?

Regards,

Colin Linden

cya all in SL
Morgaine Dinova
Active Carbon Unit
Join date: 25 Aug 2004
Posts: 968
11-04-2004 09:05
I don't have any problems myself, but reading the questions from Support which nonnux pasted did raise some questions of my own:
From: nonnux white
How much space do you have left on your C: drive?
If the point here is to ascertain that disk space hasn't run out, it should say so. It should also mention why it's writing to C: when SL might have been installed somewhere else. Or if a minimum amount of free space is required on C: as well as in the installation directory, then it should say so, and why, and how much.
From: someone
Also when was the last time you went to c:\Documents and Settings\(yourusername)\Local Settings and deleted the contents of your Temp Folder?
What for? That's not an SL directory, being told to delete its contents might well cause total havoc and mayhem to other applications.

From: someone
I would also suggest going to: c:\Documents and Settings\(yourusername)\Application Data\Second Life and deleteing the contents of your Temp folder.
Well, at least that one does belong to SL ... but why should you have to do this manually, and what does deleting it actually achieve? (General point: I want to be told why I'm doing things, not follow instructions blindly.) Perhaps Support is guessing that something in this SL directory is corrupted, and therefore that deleting it might provide a solution. If so, say so. Don't treat customers as dummies.

And does this still apply if I've installed SL in (say) D:\SecondLife or some other place? And if it does still apply, why is data being written to somewhere other than the specified installation directory? (You have to follow the user's installation requirements --- she may have installed in D: etc precisely because there is no room in C:.)

From: someone
Finally, when was the last time you defragmented your hard drive?
Defragmenting your hard drive merely speeds up access to files.

Maybe I've misunderstood. Was that a completely general response to unspecified client problems, especially lag? It's hard to see how any of these sentences apart from quote #3 address client crashing.
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