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Crashing from graphics card

Alexx Phoenix
Registered User
Join date: 15 Feb 2005
Posts: 15
03-02-2005 20:57
I crash because i have an intel i tried installing a Egeforce 3300 but the screen didnt come on my computer does not support ne other graphics card other then intel how do i get on to play second life please PLEASE Help
Lee Linden
llBuildMonkey();
Join date: 31 Dec 1969
Posts: 743
03-03-2005 09:36
Hrm, I've never heard of a nVidia GeForce 3300...

If you have Intel Graphics, your computer's not compatible with Second Life. You do have to successfully install a compatible graphics card. This usually entails plugging the new card in; switching the monitor cable to the new graphics card; disabling the original card in the BIOS that you enter from the computer's very first startup screen; disabling the original card in the Windows Device Manager in the Control Panel; and installing the latest drivers for the graphics card from the web.

The whole process is probably the second-most-difficult computer installation short of a processor change, and if you're not comfortable mucking around in your computer's internals or its BIOS, I highly recommend getting a computer professional (or the infamous computer whiz) to set up everything for you. You'll save yourself a lot of headache.
Zorro Luchador
Registered User
Join date: 15 Feb 2005
Posts: 23
Intel Compatibility
03-19-2005 20:42
I am very frustrated because after having gotten "addicted" to SL, I decided to go out and buy the highest performance PC I could find within my budget. I bought a 3ghz CPU, 160 GB hard drive, 500 mb ram, CD, DVD, Writable CD/DVD, with every doo dad one could think of....including the Intel Chipset Media Accelerator!!!!

I take the machine home and I cant use SL!!!! I cant believe that!! I have done a lot of research and find that there are lots of users in my situation. What does Linden Lab plan to do for people like us? Why should we be penalized for buying high performance machines? Ok, maybe the ATI and Nvidia products are considered better within the gaming community, but does that mean that there arent other products which could also deliver high performance for SL?

Im frustrated and disapointed with Linden because of this issue. Are there plans to expand the hardware compatibility? Is this a REAL technical issue with SL or is this a personal PREFERENCE of the developers from Linden?

I want to use SL!! Help me!!

Zorro
Hiro Pendragon
bye bye f0rums!
Join date: 22 Jan 2004
Posts: 5,905
03-19-2005 22:05
From: Zorro Luchador
I am very frustrated because after having gotten "addicted" to SL, I decided to go out and buy the highest performance PC I could find within my budget. I bought a 3ghz CPU, 160 GB hard drive, 500 mb ram, CD, DVD, Writable CD/DVD, with every doo dad one could think of....including the Intel Chipset Media Accelerator!!!!

I take the machine home and I cant use SL!!!! I cant believe that!! I have done a lot of research and find that there are lots of users in my situation. What does Linden Lab plan to do for people like us? Why should we be penalized for buying high performance machines? Ok, maybe the ATI and Nvidia products are considered better within the gaming community, but does that mean that there arent other products which could also deliver high performance for SL?

Im frustrated and disapointed with Linden because of this issue. Are there plans to expand the hardware compatibility? Is this a REAL technical issue with SL or is this a personal PREFERENCE of the developers from Linden?

I want to use SL!! Help me!!

Zorro

It's called a "media accelerator" and not a "graphics card" for a reason.

For $100 you can get yourself a nice video card that'll run SL pretty well. Consider nVidia 5700 series or ATI 9800?

nVidia and ATI are pretty much far and beyond everyone else in the graphics card industry for PCs and MACs
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Hiro Pendragon
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Catherine Omega
Geometry Ninja
Join date: 10 Jan 2003
Posts: 2,053
03-20-2005 04:00
From: Zorro Luchador
I have done a lot of research and find that there are lots of users in my situation. What does Linden Lab plan to do for people like us? Why should we be penalized for buying high performance machines? Ok, maybe the ATI and Nvidia products are considered better within the gaming community, but does that mean that there arent other products which could also deliver high performance for SL?

Im frustrated and disapointed with Linden because of this issue. Are there plans to expand the hardware compatibility? Is this a REAL technical issue with SL or is this a personal PREFERENCE of the developers from Linden?


Unfortunately, you're not being penalized for having a high-performance machine, because frankly, you don't have one. You do likely have a decent processor, and if you have a GMA 900 graphics chipset, you have an i915 chipset motherboard, which almost certainly means you have a PCI-express slot available. However, Intel graphics chipsets aren't just "considered inferior" to ATI or Nvidia's offerings, they ARE inferior.

This isn't a case of over-zealous, elitist developers, or a back-room business deal designed to favour one manufacturer's product over another. The Lindens would like SL to run on as many computers as possible, but in the same way that a 10-year-old computer is unlikely to be able to run SL, your computer just doesn't have the proper video hardware.

For example, this article compares the Nvidia GeForce 6200 and ATI X300 to the Intel GMA 900, which is what you have. As you can see from the benchmarks here, here and here, the GMA 900 is completely outpaced by Nvidia and ATI's slowest cards. (You can find the X300 or 6200 for as little as $60US retail.) Just like the games featured on that site, SL requires an actual 3D chip. From those benchmarks, your chip actually seems to be Intel's best attempt yet, but I'm afraid it just doesn't measure up.

As Hiro says, $100 will buy you a fairly nice card. The PCI-express GeForce 5750, for example, retails for $90-$100. It would run SL quite well. Personally, my recommendation would be the $180 GeForce 6600GT, as it has one of the best price/performance ratios of any current video chipsets. Though, if you don't play many games, you probably won't really want to bother. Even a GeForce 6200 or X300 would likely be just fine. You just need to make sure you have an available expansion slot. Do you know what motherboard you have?
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Alexx Phoenix
Registered User
Join date: 15 Feb 2005
Posts: 15
I bought a new graphics card
03-20-2005 19:20
I bought a new graphics card we installed it but nothing came up on the monitor so BLAH we are no computer pros and to get pros to do it it cost big $$$
Catherine Omega
Geometry Ninja
Join date: 10 Jan 2003
Posts: 2,053
03-21-2005 06:08
From: Alexx Phoenix
I bought a new graphics card we installed it but nothing came up on the monitor so BLAH we are no computer pros and to get pros to do it it cost big $$$


I'm assuming you put it in the right slot and it fit and everything -- if this is not the case, you really should have someone more experienced do it. You plugged the monitor cable into the video card, not the onboard video port, right?

If so, the reason nothing comes up on the screen is probably because you can't use both an onboard graphics chip and a normal video card at the same time. You need to look in your motherboard manual to see what setting you need to change in your BIOS to disable onboard video and enable the video card.
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Andrew Linden
Linden staff
Join date: 18 Nov 2002
Posts: 692
03-22-2005 10:56
Right, I've experienced this once --- on an Intel motherboard, I had to move a single jumper.

One of the problems with the Intel video chipset is that they market the chips as "Extreme Graphics" or something like that when in fact they are not near the current extreme. We feel the Intel marketing team is misleading their customers.
Alexx Phoenix
Registered User
Join date: 15 Feb 2005
Posts: 15
wish
03-22-2005 18:42
I just wish i could get on because second life is the best game i have ever played even if i crashed every 15 minutes and now i cant even get on but you know god doesnt want me to be happy so he made it where my computer doesnt let me play the game with my intel LOL
Catherine Omega
Geometry Ninja
Join date: 10 Jan 2003
Posts: 2,053
03-22-2005 19:04
Do you know what motherboard you have, Alexx? Do you still have the box or reciept for your video card? Can you copy down the exact make and model of both?
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Lee Linden
llBuildMonkey();
Join date: 31 Dec 1969
Posts: 743
03-23-2005 10:46
Alex, your crash log shows that you are using onboard Intel graphics. Intel graphics aren't compatible with Second Life.

To resolve this issue, you will need to purchase and install a graphics card that supports Second Life. If you feel you already installed a different card, I'd suggest taking the computer to a professional to finish or repair the installation.
Xtopherxaos Ixtab
D- in English
Join date: 7 Oct 2004
Posts: 884
03-23-2005 12:31
http://www.newegg.com

make sure to get Nvidia.....
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