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L$ Purchase Problem

Anre Benelli
aargh!!
Join date: 21 Mar 2007
Posts: 5
05-04-2007 00:11
I tried to purchase 5000 Linden Dollars in world and SL official website,
more than 10 times in a day. Also I checked my payment settings.

Error message given by their site:
We are unable to complete your request.
- Failed to bill your account. Please double check your account's
payment settings.
- The system encountered an error while processing your order, please
try again.


WFIT Mean¿
Is there a problem with buying L$?

Thanks,
Emre CAN (in world: Anre Benelli)
Buxton Malaprop
Mad Physicist
Join date: 8 Jun 2005
Posts: 118
05-04-2007 15:28
What did Support say when you phoned them? Or, have you sent them an email about this problem to [email]billing@lindenlab.com[/email]?

If you've not done either of these things, you've not done anything. The forum is resident-to-resident only, complaining here isn't going to get you any official help (which is what you need).
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Phillip and Griefers Sitting In A Tree
K-I-S-S-I-N-G
Walker Moore
Fоrum Unregular
Join date: 14 May 2006
Posts: 1,458
05-04-2007 16:14
From: Buxton Malaprop
What did Support say when you phoned them? Or, have you sent them an email about this problem to [email=billing@lindenlab.com]billing@lindenlab.com[/email]?

i phoned them and got to listen to music for eight minutes before the line was disconnected. repeat, rinse, and it happened after three minutes this time. not nice when calling internationally.
i also sent an email 24 hours ago and got no reply.

So to the original poster: there seems to be a pattern here, i empathise and hope this situation gets resolved shortly.
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It's only a forum, no one dies.
Sarabear Barcelona
Registered User
Join date: 27 Mar 2007
Posts: 2
bad linden transaction
05-11-2007 19:02
I tried to buy lindens too. I got an error message, but my payment cleared through paypal.

I have had no response from any email i tried at SL