SL Crashes Before Login Screen

Help! I am helping a friend with SL, and Secondlife crashes before the login screen, and brings up the crash logger window.

It started when we installed a new video card, a EVGA e-GeForce 6200, 256MB. I tried three different versions of nvidia drivers from their website with no luck. I also uninstalled and reinstalled Secondlife (including wiping the directory), with no luck.

It is crashing right after the hardware test. When I add the command switch "-noprobe" to disable the hardware check, I still get the same crash though.

Everything else in Windows XP works fine, the only thing not functioning is SL.

I searched the knowledge base and the forums and did not see anyone having this trouble with the 6200 card.

I don't know how to read the log files, to determine what I should be looking for as a solution. Can anyone help?

Thanks in advance,

Jaycatt

PS: I also tried both betas, voice and aditi, and both have the same crashing problem.

Today, I downloaded the requred new version 1.15.1.3 for Windows XP. Now, I cannot get into Secondlife for the same reason: it crashes before the login screen, then brings up the crash logger window. I have not changed anything on my computer. I have never had this problem in the past with SL. I deleted and re-installed the program many times. I rebooted my computer many times. I disabled my anti-virus program.
NOTHING WORKS! How can I get back into SL again ??? Somebody please help.
---Fuse

Give the -noaudio switch a try as well?

SL keeps your preferences in a separate folder as well, which doesn't get deleted in between uninstalls, it'll most likely be (replace your Windows username - it says at the top when you open the Start menu):

C:\Documents and Settings\YourWindowsUserNameHere\Application Data\SecondLife

You may have to copy/paste that into the address bar of explorer, or otherwise enable to show hidden folders, or you won't find it otherwise.

Clear out everything in that folder and then give it another try.

(If you have logs of IMs, those are stored there default as well, so make sure you don't accidently delete those if it's something you want to keep)

Hi, I had the same problem about a week ago and this was the solution I received and it actually worked! I only had to do steps 1-4. I should sticky this and I may.

Here are a few steps to take which should resolve the problem:
First, completely uninstall Second Life (including temporary cache
files) and reinstall. It's important to clear out temporary Second Life
files (such as cache) when reinstalling. Here's the process:

1) Open c:\Documents and Settings\(yourusername)\Local Settings and
delete the contents of your Temp folder.
2) Open c:\Documents and Settings\(yourusername)\Application Data\Second
Life and delete the entire Cache folder.
3) Uninstall Second Life using the Add/Remove Programs tool in your
Windows Control Panel.
4) Visit http://secondlife.com/download and download and install the
latest release.

NOTE: If you cannot see the files or folders, go to the Tools menu,
choose Options, go to the View tab, and select Show Hidden Files and
Folders. Then click OK.

Next, visit this blog site and turn off Vertex and VBO. Very important!
http://blog.secondlife.com/2007/03/28/1140-known-issues-drivers-vbo-ati-x300x600-notebooks-and-other-woes/

If this fails please send this information:
DXDIAG:

Left-click on the Start button and select Run from menu, then
in the Open text box, enter "dxdiag" and click OK.
When DirectX Diagnostic Tool appears, let it gather all information then
click on save all information at the bottom of the windows then attach
back the .txt file.

SecondLife.log and stats.log:
The files are labeled Secondlife.log and stats.log and are usually
located in the
C:\Documents and Settings\(your user name)\Application
Data\SecondLife\logs folder on your hard drive.

If it does not appear in that directory, you will need to turn on hidden
file types. To do so, please select the "Tools" option at the top of
your open folder, then select "Folder Options." Next, click the "View"
tab and select "Show Hidden Files."