ok first of your game is started to be unplayable even while it's free
first off I can't move 2 meters with out starting to lag and do that walk of doom everyone loves to hate, i jump around when i try to move, and everything, the lag isn't on my end I play any other MMOPG just fine.
another issue, stop changing the interface all the time, some things are nice, but I found that the new map interface is just a pain.
some times when I log on other's characters don't show up aside attachments. and it's not because they haven't loaded, i waited a good 5 min before reloging.
what you need to do to make this game make more money is to work on fixing your bugs and not worry about upgrades untill the problems are fix'ed becuase your game is just going down hill the last 3 to 4 patches.
and another thing you guys need to do is listen to the people.
now since I can't do anything in your game right now i'm going ot go and play something else