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Packetloss - Nothing working

Karandas Banjo
Registered User
Join date: 7 Jan 2005
Posts: 35
05-29-2005 09:07
I've posted twice in the Hotline to Linden forum (i didn't notice this forum, oops) that i've had major packetloss ever since v1.6.5 came out. I've tried turning down my connection speed, opening the ports on my router, run WinMTR (which said there was no packetloss), and re-installed and cache cleared, and I'm always averaging about 10-20% packetloss when not doing anything at all up to 75% when moving. Its a real pain, and everything i've tried has failed. Any help?

Short version: packetloss. tried everything in support wiki and hotline. not worky. send help.
Thili Playfair
Registered User
Join date: 18 Aug 2004
Posts: 2,417
05-29-2005 09:49
Heya, join the club, recently its been pretty bad, even
after i fixed my isp i still get easy 1-5% packetloss

Do a tracert to the sim you are in;

:start SL ,
:help / about second life

You should see something like
You are at xxxx.xxxx,xxxx in Simname located at
simXXX.agni.lindenlab.com

then ;
: start / run / cmd
: tracert simXXX.agni.lindenlab.com

Recently i gotten 10-15% packetloss to, anywhere between 300-1200 ms ping
that was my isp fault , after slapping the tracert in their face they suddenly decided to stop trying to blame my machine for it :rolleyes:


----other things you can try----
defrag the drive
ctrl-shift-2 , screenshot that and put it on this thread
reinstall SL , guessing you tried that already tho
delete your SL cache (hidden folder)
C:\Documents and Settings\*login*\Application Data\SecondLife\cache

Since you had no problem before this update ill save the normal questions about your machine specs , :P
Karandas Banjo
Registered User
Join date: 7 Jan 2005
Posts: 35
05-29-2005 10:27
well, i just tried the tracert and that turned up fine too. i forgot to mention i've already tried clearing cache. i'll try defragging tonight, but heres the screenshot of crtl-shift-2
Nathan Stewart
Registered User
Join date: 2 Feb 2005
Posts: 1,039
05-29-2005 10:48
Most people try a traceroute to toad.lindenlab.com as thats not a sim server so should give results not based on the load of a sim etc.

The second i've seen mentioned is turn the bandwidth slider all the way down in network preferences and see how that is, and slowly increase till you have problems etc.

As far as mtu's go etc, then if your running a router then make sure the network card is set to the same mtu as the router.

I use drtcp to setup my mtu/rwin, see the guide here http://www.dslreports.com/drtcp
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Lee Linden
llBuildMonkey();
Join date: 31 Dec 1969
Posts: 743
05-31-2005 09:30
And as always, please do us a favor and check our your internet security/firewall software, ESPECIALLY if a traceroute shows no data loss (which hints that a program is blocking SL specifically).

http://secondlife.com/tiki/tiki-index.php?page=TechConfigFirewall
Karandas Banjo
Registered User
Join date: 7 Jan 2005
Posts: 35
05-31-2005 10:58
The toad.lindenlab.com tracert showed up fine too, and all that other stuff I've tried before. I've checked my firewall settings and everything SL-related is un-blocked. Hopefully 1.6.6 might have fixed it, after getting the problem only in 1.6.5 :)
Ellie Edo
Registered User
Join date: 13 Mar 2005
Posts: 1,425
06-03-2005 13:28
I've got bad packetloss, I think from about the same time.
I also have a ping which climbs dramatically whenever I fly, up from 200 tp 700, 1500, even 4000mS if I fly fast. Drops back when I stop. Anyone else got this ?

I tried connecting directly to the ADSL modem, switching the firewall off totally.
Same packetloss, ping not climbing quite so high, but essentially so little improvement it might have been a coincidence.

Its getting so unplayable I'm thinking of giving up until/unless I can afford a new computer.
I got all performance reducing graphic options to minimum, except I want 96m visibility. 64m is too poor.

Mac 1.25GHz, 1GB ram. 64MB video card. 2MB adsl.
Ellie Edo
Registered User
Join date: 13 Mar 2005
Posts: 1,425
Ping rising hugely every time I move (plus packetloss)
06-03-2005 13:38
Anyone else got this?
Fly forward. Watch ping in Statistics window.
Mine climbs from 200mS to 500, 600, 1200. Even to 3000 or 5000 if I fly fast enough long enough.

Immediately I stop, it falls back to 200mS. Of course, my frame rate drops hugely, I go in big jerks, my stop is so delayed I overshoot, and then my view bounces backwards, so I see a glimpse way beyond my stopping point.

I tried everything recommended. Killed our network, put my computer straight on the adsl modem all on its own, made sure no firewall was on at all.

Only tiny, maybe accidental improvement. All this coupled with lots of packetloss, indicator or red 10 or 20% of the time.

Is this my 2MB adsl isp's fault ?

Mac, Tiger, 1.25GHz, 1GB ram, 64MB graphics card, 2MB adsl.
Nathan Stewart
Registered User
Join date: 2 Feb 2005
Posts: 1,039
06-03-2005 14:06
Try dropping the maximum bandwidth to 50 in the network tab of preferences, keep a note of your original setting, this will transfer data slower to your machine so items will rez slower, if that helps, increase by a step each time until the problem occurs.

Also before you start, press ctrl shift 1 if not already, your client fps is at the top that will show how well your graphics card is coping, mine is hovering around 25-40 with my settings, my ping is 162 from the uk, when flying about 300.
_____________________
Nathan Stewart
Registered User
Join date: 2 Feb 2005
Posts: 1,039
06-03-2005 14:11
And as your a mac user i just contacted a friend who uses this to optimize their broadband, hope it helps

http://www.versiontracker.com/dyn/moreinfo/macosx/12591
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Ellie Edo
Registered User
Join date: 13 Mar 2005
Posts: 1,425
06-05-2005 23:02
From: Nathan Stewart
And as your a mac user i just contacted a friend who uses this to optimize their broadband, hope it helps

http://www.versiontracker.com/dyn/moreinfo/macosx/12591


Thanks Nathan, I tried it. I think I am going a little faster, but no help with the SL ping and packetloss problem. I'm beginning to suspect my ISP.