not being able to log in.
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Karma Rosewood
Registered User
Join date: 2 Mar 2006
Posts: 9
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08-08-2006 12:00
okay, its not a personal problem.. i am putting in the correct name and password but sl will not let me log in. and if i open up sl it shuts itself down and ask me to send a crash report. it just crashes itself. i don't know why it keeps doing this but i think i may be missing something in my pc for sl but i am not sure. i used my boyfriend's computer beforehand when i found out about sl and i was living with him. i broke up with him and had to move back in with my parents. i had to download sl on to my new pc that my parents got and now sl will not run for me. could anyone help me please. i would really appericate it.
thank you.
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Thili Playfair
Registered User
Join date: 18 Aug 2004
Posts: 2,417
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08-08-2006 12:11
Could be incompitable hardware, or drivers not up to date,
know what the pc specs are on the pc?
you could post dxdiag information to would show alot
click start
run
enter in dxdiag,
the first page shows your pc build up, display is the one youd want to check, you could save all information, and open that file, and post it here (can be quite big tho)
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Karma Rosewood
Registered User
Join date: 2 Mar 2006
Posts: 9
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08-08-2006 12:20
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System Information
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Karma Rosewood
Registered User
Join date: 2 Mar 2006
Posts: 9
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08-08-2006 12:21
----------------------------
DirectPlay Service Providers
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Karma Rosewood
Registered User
Join date: 2 Mar 2006
Posts: 9
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08-08-2006 12:21
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DirectX Components
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Karma Rosewood
Registered User
Join date: 2 Mar 2006
Posts: 9
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08-08-2006 12:22
Video Compressors:
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Karma Rosewood
Registered User
Join date: 2 Mar 2006
Posts: 9
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08-08-2006 12:23
okay that is all of that..... i dont really feel to comfortable doing that but i really want secondlife to work... lol
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Thili Playfair
Registered User
Join date: 18 Aug 2004
Posts: 2,417
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08-08-2006 12:32
aiee.. yeh you could use the wierd tag things and make it in 1 post tho, but erm anyway, its a onboard(?) video sis card wich dont work with SL -.-
pc;
Intel 2ghz
512 ram
onboard Realtek AC97 Audio
SiS Accelerated Graphics Port , 32mb vid ram (definatly a onboard)
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Karma Rosewood
Registered User
Join date: 2 Mar 2006
Posts: 9
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08-08-2006 12:35
okay what is a a onboard(?) video sis card...
and what do i need to get sl to work?
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Thili Playfair
Registered User
Join date: 18 Aug 2004
Posts: 2,417
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08-08-2006 12:36
You basicly have to get a entire new vidcard upgrade for SL to start, if its a laptop you cant do it.
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Karma Rosewood
Registered User
Join date: 2 Mar 2006
Posts: 9
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08-08-2006 12:39
oh okay... its not a laptop....
where would i get a vidcard upgrade and how would i do it?
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Thili Playfair
Registered User
Join date: 18 Aug 2004
Posts: 2,417
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08-08-2006 12:45
You would have to either send the pc in for them to put the card in or do it yourself, cost errm depends on wich video card youd want to upgrade, and if its pci,agp,pcie , anywhere from 40-300$ 'ish
Trouble is i have no idea what motherboard that is so i dont know wich one it could use, and some higher video cards will kill weak powersupplies -.-;
Prob some name brand pc by the looks of this dxdiag report.
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Karma Rosewood
Registered User
Join date: 2 Mar 2006
Posts: 9
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08-08-2006 12:47
thank you......
i guess its gonna be a lil while before i get on secondlife.....
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Wendella McGettigan
Registered User
Join date: 17 Jun 2005
Posts: 7
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same problem
08-08-2006 14:33
I can't get in on my pc either, I can with my laptop, so I know it's not a connection issue.
When I do get in, it crashes right away, and prompts me to send a crash report.
My pc is working fine otherwise, and has an updated video card
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Thili Playfair
Registered User
Join date: 18 Aug 2004
Posts: 2,417
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08-08-2006 14:42
check your vid card if its supported if it is, then its driver issue or cache usually.
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