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Still can't buy $L on Lindex

Rene Reisman
Registered User
Join date: 11 Sep 2006
Posts: 3
06-25-2007 05:11
It's been over a week now and I still can't buy $L on the Lindex. I filed a support ticket, a week ago, and it is still listed as "New". It's laughable really. Their support infrastructure is falling apart at the seams. There is no way to get through to anybody who can do anything to fix major problems like this, and there appears to be too many of these problems for them to acknowledge them all on the blog.

And then we see blog posts about holding 'Support focus groups' to figure out how to improve support. Are they that clueless? Wasting time holding focus groups when there is clearly nobody even bothering to read their support ticket queues.

They have lied several times on the blog and said that Web based LindeX transactions work just fine. I guess LL doesn't want our hard currency. Time to look into one of the other exchanges.
Klaus Ayres
Rambling Runabout
Join date: 3 Jan 2007
Posts: 43
06-25-2007 06:30
I believe credit cards are working, it's the PayPal/LindenX method that's borked.

I posted elsewhere, that in my humble estimation, the conversion process of US dollars to Linden is where the problem lies. You can visit Slexchange and use PayPal to import US dollars into your Slexchange account and then convert those to Lindens. It's a fairly simple process and once you have Lindens in your Slexchange account, you visit the nearest in-world Slexchange ATM and withdraw your funds.

Another option is using one of the third party exchanges. I have no experience with these so I don't feel I can adequately comment as to their reliability.
Rene Reisman
Registered User
Join date: 11 Sep 2006
Posts: 3
Credit cards are not working
06-25-2007 08:20
No, my account is set up with a credit card. The information is up to date and accurate. It doesn't work.
Sheena Gelfand
Huh? Very perceptive
Join date: 31 Aug 2006
Posts: 314
06-25-2007 12:14
From: Rene Reisman
No, my account is set up with a credit card. The information is up to date and accurate. It doesn't work.



Same here and mine doesn't work either, I just pray to god everytime I click that button to see if lindens show up that it isn't actually charging my account when I recieved natta! Actually my bill came a few min ago so I am going to check that out.
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Just sitting here waiting to crash.
Jasmin Marquez
-= Money Bitch =-
Join date: 24 Sep 2005
Posts: 144
06-25-2007 13:12
renew your card informations, i know even if they are up to date, its a bit buggy right now. It might help, it took me about 45 minutes to verify em new LOL
_____________________
I'm going to become rich and famous after i invent a device that allows you to stab people in the face over the internet
SpankMe Pinkerton
Registered User
Join date: 13 Feb 2005
Posts: 158
06-25-2007 14:21
As of 2:18 SL time today, the Lindex is completely closed. Looks like the financial problems continue. No mention of this on the Linden Blog yet- probably will be soon. I hope they can fix it soon.
Sheena Gelfand
Huh? Very perceptive
Join date: 31 Aug 2006
Posts: 314
06-25-2007 14:31
Sure is, this is the message I get.

Exchange US Dollars (US$) for Second Life's unit-of-trade, Linden Dollars (L$).

LindeX will automatically match your order with the best exchange rate based on the number of Linden Dollars you wish to buy. If instead you enter the amount of US Dollars you want to spend the approximate number of L$ to purchase will be calculated automatically. The quoted exchange rate includes transaction fees.

Buy orders may be partially filled: Your Linden Dollars might be purchased from multiple sellers, and not all at the same time. Your buy order will remain open until it is completed or you cancel the order.

After clicking the "Buy Now!" button you will be presented with the login page and will need to resubmit your login information to confirm this transaction.

Lindex is Closed Right Now
Please try again later, or use a third-party Linden Dollar exchange.
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Just sitting here waiting to crash.